Walkie Talkie and Radio Headsets

PMC Telecom have been trading since 1991, when the cordless phone revolution originally started with the original, analogue cordless phones rapidly becoming popular. As time has gone on and technology has improved, PMC have strived to keep up with the latest technologies and continue to deliver the same great level of customer service we always have.

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• Brand new - Factory sealed direct from the manufacturer
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• As new - Usually relates to items that are ex demo or may have slight box damage -

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“Best” depends on your needs. If you take lots of short calls, prioritise comfort and an adjustable mic position. If your space is open-plan, look for a model that keeps your voice clear while reducing what colleagues hear in the background. An important tip: think about the room that you will spend most of the time using the headset. If you work in a busy room, you may require more isolation and comfort, to hear your audio, an over-ear headset can be a more suitable choice than ear-buds for example.

Yes – and the important part is matching performance to the floor. In lively teams, a quality mic design can be more valuable than maximum ear cup isolation, because callers need to hear you clearly first. If your agents sit close together, pick models that handle constant speech nearby without over-processing your voice. In short headsets with Active Noise Cancelling (ANC) built-in should be first on your shopping list here. For quieter pods, simpler options can work well and may be easier to maintain across shifts. You can find where to buy headset with microphone on our site.

A two-ear or Binaural headset gives more isolation and can feel calmer in busy spaces.  
A single-ear or monaural headset keeps you aware of colleagues and the room.
If you need to hear announcements or quick questions, a monaural one eared headset can be the better fit. If you’re in long meetings, and you want fewer distractions, over-ear, binaural is often more comfortable. The “right” answer is usually tied to how interactive your workspace is, not to audio specs alone.

In most normal office layouts, yes – provided you match the headset to the phone system and keep expectations sensible about range, DECT and Bluetooth options have their pros and cons. DECT has better range, Bluetooth being better for multi-device connectivity. Wireless is best used when you are within the range of the base station and avoid excess digital signal congestion. When you frequently leave your desk or when you work in a building that has thick walls, consider whether a wired backup line may be of benefit with regard to critical calls. To use on a daily basis, a well-installed wireless headset can be stable and convenient when using office phones.

Aim for consistency. Always leave the headset charged and always in the same USB port or dock, and then ensure that you position the mic in the same location so that your voice remains smooth. If your room is a little ehoey, adding some soft furnishing can make a big difference. 
Also, check your call app settings: the wrong input device can make even a good headset sound poor. You only need to begin by ensuring you have a comfortable fit and a clear mic, if required you can always upgrade to a more feature packed expensive model if required later.

Often, yes – but it depends on connectivity. Some wireless models support dual connections through a base station, letting you answer desk phone calls and join laptop meetings without swapping headsets. Before buying, check whether the model is designed for your desk phone type and whether it supports USB for computer audio. This prevents the common frustration of buying a great headset that only works properly on one device.

Think beyond the headset itself. Normalise a small number of models, ensure that they work with phones and soft phone operating systems, and plan spares with high-utilisation teams. Enquire about the way in which firmware updates are handled, and whether replacement parts such as ear cushions are easily accessible and whether warranty support is available. For a consistent user experience, keep wearing styles predictable and provide simple guidance on mic placement and call settings. This reduces support load and improves call quality across the whole organisation.

For most UK offices, the “best” option is the one people will feel comfortable wearing all day. Start with comfort and reatures: a featherweight headband, cushy pads, and robust mic boom, also, check for inline controls and a visible mute light. Next think about the amount of background noise around you, do you need a noise cancelling microphone to enable callers to hear you clearly over the hum of a busy call centre? Finally, match USB the connector to your hardware USB-A or USB-C, and confirm warranty and any support you may need. If you are buying for a team, you could pilot two or more models with real users and then invest in the headset with a mic for pc that gets the best reception. At PMC we stock some of the most trusted brands, including, Jabra, Poly, Epos, Project Telecom and Yealink. Start with these brands and you won't go far wrong!

Yes! All USB wired headsets should integrate well with the Microsoft Teams, Zoom, Google Meet, Cisco Webex and more.

There are specific models which you will find that are marked as "Certified for Microsoft Teams" - these headsets have specific firmware, and hardware buttons that more deeply integrate with Teams. 

USB Headsets Certified for Microsoft Teams come with a specific "Teams" button on the headset that has a number of features, such as bringing the Teams app to the front of your screen - useful with tab stacked, busy desktops when you need to make a quick call. The button also allows you to quickly join meeting, canswer calls, check notifications, "raise hand" in meetings, and more.

With a standard USB headset if you press the mute button on the headset, this only mutes output to the microphone on th headset, but still shows you as audibe on Teams - with a Teams Certified headset, the closer hardware and software integration will show you as muted on teams as well as being physically muted on your headset. 

Look at the USB ports you actually have available and pick whichever are on your device.

Many office PCs still run USB-A, while newer laptops may be USB-C only. If you use docks, check what type of USB ports are available on the dock as well as the laptop. Adaptors are readily available to switch between USB types, but they’re easy to lose and can become the weak link in a team rollout. If you’re buying for a department, standardising the connector where possible will save time and support headaches.

Mono can be a smart choice in open-plan offices if you need to interact with people around you as well as, or whilst taking and making calls. It can also matter if you need to hear colleagues, announcements, or a door buzzer while still taking calls. Monaural headsets can also lessens the feeling of isolation, which is a dislike of some users during long shifts. Stereo or binaural headsets are  better when you need to focus deeply, you have a noisy workplace, or you do many meetings one after another for hours. A quick rule of thumb: if you need to talk to people nearby whilst using your headset, go monaural; if you mainly work solo, go binaural.

Yes – wired USB is often the most dependable choice for high-volume call centres. Comfort and durability are more important than the given features, since headsets stay on our heads for hours. Get ones with replaceable ear cushions, a reinforced boom, and a cable that resists kinks. A VoIP phone headset should also have a quick mute and a clear indicator light, so agents do not speak while muted. If your soft phone runs on the PC, a headset for a VoIP phone should be easy to configure and simple for supervisors to support across shifts. Standardise one model, keep spares on site, and schedule basic cleaning weekly.

Yes. Generally, a wired USB device is plug-and-play on Windows and macOS, particularly if it's a core audio for Teams, Zoom, and browser calls. The main snag is settings: each system has separate input and output selections, and apps can override them. Set the headset as the default in the OS, then confirm it inside your meeting app. If you need a single model for mixed fleets, choose a USB PC headset with standard USB audio and test it on both platforms. 

Start by confirming the correct device is selected is selected in your Operating System and application. When joining a Teams or Zoom meeting, remember to explore the speaker and mic settings. It may be that although your headset may be plugged in and recognised by your PC, the settings in Teams or Zoom are using the built-in microphone on your PC or laptop.

Place the boom mic slightly off-centre and pointing towards the corner of your mouth. Also, if you notice that your words are being muted, remove any damp or deteriorated foam lining on the mic. If sounds of the meeting are coming out of the laptop or PC speakers, then change your settings so they're coming out of the headset, or at least lower the speaker volume or disable any second audio device. A PC headset with microphone may also have side tone settings – too much can sound like an echo.

Within Teams and Zoom it is possible to run a test call and hear what you sound like, so after each change you can note down what worked to understand if you’re heading in the right direction.

Before rollout, IT should confirm three things: compatibility, consistency, and supportability.

• Check that the headset works with your standard meeting apps and any soft phone, and that drivers are not blocked by policy.
• Decide whether you will standardise one model or offer two options (mono and stereo).
• Document a short setup guide with screenshots for Windows and macOS, including how to select the default device and test mute.
• Ensure you include spare parts for the wear and tear components, such as ear cushions, in the planning.
• Lastly, conduct a test with a few individuals to learn the practical problems associated with the product before spending a large amount. 

Wireless can be more convenient if a person considers mobility their main priority. For example, a person can be walking between desks, taking notes on a whiteboard, or stepping away briefly and still on a call. Some teams use wireless headsets for computer calls, mainly because they reduce cable clutter and support hot-desking. The downside is management: batteries, charging habits, and occasional re-pairing. If you use a soft phone and need hands-free movement, a wireless headset for VoIP may suit, but set clear expectations and keep a wired backup for critical days. 

Choosing the "best" Microsoft Teams headset depends on your specific work environment—whether you're in a bustling open-plan office, working hybrid from home, or managing a executive suite.

The market in the UK is dominated by Jabra, Poly (HP), and Yealink, all of which offer "Teams Certified" headsets featuring a dedicated Teams button for instant meeting joins

At PMC we stock a full range of MS Teams Certified Headsets from the best known brands on the market.

This is completely subjective and depends on your requirements but we can give you a few pointers. At PMC we stock the leading brands from Jabra, Poly, Epos Yealink and Project Telecom, so you’re sure to find something that suits you on our website! 

If you are planning on using your Bluetooth for calls and meetings throughout the day, you should make sure you buy an office Bluetooth headset that has good noise reduction (look for ANC in the specs) and uses the latest version of Bluetooth for ultimate compatibility and connection quality.

If you’re using your headset more for listening to audio to help you focus between calls and get in the zone perhaps for programming, or writing, then perhaps look at models that are lightweight and comfortable yet feature larger earcups to help isolate you and allow you to focus on the audio.

In short, find the style that fits your requirements.

Absolutely! Bluetooth is a standard that can handle lots of noisy radio traffic without issue. Headsets use encryption to pair themselves to individual devices so there should be no possibility of cross talk or loss of connection. When you see lots of people on a morning commute on a train listening to their favourite podcast without hindrance, this represents a high traffic environment similar to a busy office, so it’s a good comparison. For busy offices, choose a good Bluetooth audio headset with a microphone that can handle background noise via Active Noise Cancellation (ANC). If you’re worried about losing signal between your headset and device, always remember to stay within a few metres of your laptop/phone and reduce the number of obstructions between the two. You can always try to re-pair in case you hear a crackle after changing desks.

Some do, and some don't. Look for headsets that are labelled as “Certified for Microsoft Teams” or “Certified for Zoom” to be 100% confident your headset will be fully functional with all of the features that those applications offer. Any Bluetooth headset will work with those applications, so look for a multi device Bluetooth headset that can transition without any problem between phone and laptop. The main difference between a Certified headset and those that aren’t are usually specific behaviours of the buttons which may be different depending on the platform (including changing the mute status in application as well as the headset) and link to different features such as specifically launching and answering calls on the app at the touch of a button. Before purchasing check the compatibility notes with your specific application and device, or if you’re still unsure you can always reach out to our tech support who will be happy to advise. 

Modern laptops and PC’s usually do not. However if you’re using your Bluetooth Headset for PC with an older machine with an older version of Bluetooth or even no bluetooth at all, then a small USB Bluetooth dongle could be needed to connect your headset. A dongle could also be useful when the radio on your laptop is weak, when you are on the move, or when you require a more consistent signal. Bluetooth dongles are available cheaply from PMC Telecom.

A dongle is more likely to provide a consistent range with the radio signal being external to the PC or laptop case. The functionality of built-in devices depends on the model of laptops, drivers and the headset itself.

Certified models got that extra level and aim for tighter integration with Microsoft Teams controls and indicators, while Teams compatible headsets focus on delivering solid audio without having that tight integration with Microsoft Teams that Certified Headsets have in matching each of the Teams control behaviours.

Teams Compatible can be fine if your team mainly uses on-screen buttons and just wants a great quality headset.

Teams Certified is a better fit when people rely on headset controls throughout the day that map specifically to functions within the Microsoft Teams application, such as the mute button which will synchronise its status with MS Teams if you're using a Microsoft Teams Certified Headset. If you’re rolling out devices at scale, certification can reduce variation between user experiences across different laptops and setups.

In a busy work environment, a Microsoft Teams Certified headset is more than just an audio device; it is a hardware extension of the Teams app itself. Unlike standard headsets, certified devices undergo rigorous testing to ensure seamless integration and consistent performance.

Key Benefits & Features

• Integrated Teams Button: Most certified headsets feature a dedicated Microsoft Teams button. With a single press, you can:

  • Bring the Teams app to the foreground of your desktop.

  • Join a meeting that has already started.

  • View missed calls or check your voicemail.

• Synchronized Muting: This is the most significant "quality of life" feature. When you press the mute button on a certified headset, it syncs directly with the Teams app. Your status on screen will change to "Muted," ensuring your colleagues know you aren't speaking. On non-certified headsets, you might be muted locally, but the app still shows your microphone as active, leading to confusion.

• Remote Call Control: Even if you aren’t sitting at your desk, you can answer or end calls and "Raise Your Hand" during a presentation directly from the headset controls.

• Superior Audio Standards: Certification requires the device to meet specific hardware benchmarks for background noise suppression and voice clarity, ensuring you sound professional even in noisy home or office environments.

• Plug-and-Play Reliability: Certified devices are designed to work instantly without additional driver configuration. The firmware is specifically tuned to talk to the Teams desktop client, preventing the "can you hear me now?" troubleshooting sessions.

Most do, but it’s still worth checking product pages for explicit support. Mute sync means the headset’s mute button stays aligned with the mute state in Teams, which helps when you hop between meetings or switch windows mid-call. Status indicators (often a small light) give you a quick visual cue for call and mute state, which is helpful during screen shares or when you’re working hands-free. If these are priorities, look for clear confirmation rather than assuming every model includes them.

On well-supported devices, yes, and it makes a real difference in busy schedules. Being able to answer and end calls from the headset helps when you’re away from the keyboard, and on-headset volume control is useful when a meeting runs louder than expected. If you’re buying for a workplace, check whether the model supports these functions across your operating systems and whether firmware updates are available. Many MS Teams certified headsets also include call indicators that help users manage meetings without constantly checking the screen.

Yes. Even when a headset is tuned for Teams, it typically works as a standard audio device in other meeting apps. You might not get every platform-specific feature everywhere, but the core basics (mic input and headphone output) tend to work across Zoom and Google Meet. If you regularly switch between apps, focus on fit, mic performance, and connection stability first, then treat Teams features as an extra. This is also why many buyers look at Microsoft Teams compatible headsets when they want one device for mixed platforms.

Start with your environment and call volume. For general office use, prioritise comfort, an adjustable, noise cancelling mic boom, and easy to reach mute controls. If you hot-desk, keep setup simple, a wired USB headset might be ideal so you’re not reconfiguring settings every morning. For desk-phone users, look for a Yealink phone headset that properly connects to your handset and suits your typical usage, being that calls only, calls and colleague interaction, or total focus.

Yes. All Yealink Headsets will work with Microsoft Teams, however to guarantee 100% functionality choose the Yealink Microsoft Certified models which have specific controls that function with Teams, such as call answering and the ability to switch instantly to the app by pressing your MS Teams button on your Yealink Headset. Yealink MS Teams Certified Headset models also function with the app's mute status syncing.

USB is the “least drama” option for fixed desks: it’s reliable and easy to support. Bluetooth is best for mobility and switching between a laptop and a mobile, but it adds charging and occasional reconnection. DECT is ideal when you want longer range and more stable wireless coverage around an office. If you mainly use a desk phone, choose a headset for Yealink phone setups that matches your handset’s connection needs, then keep the rest of your workflow consistent.

Mono is useful when you need to stay aware – reception, supervisors, and roles that involve quick in-person questions. 
Stereo is often better for focus, especially in louder floors where you’re trying to follow meetings without distraction. Comfort matters either way: so choose the style of headset that will suit your role. Headband pressure and ear cushion material can decide whether people keep the headset on or abandon it halfway through the day. If you’re buying in volume, offering differing styles can help to reduce complaints.

Yes! Yealink Headsets will work on both Windows, Mac and Linux based PCs. In most cases you will need to do some basic configuration which involves connecting the headset, then visiting the settings menu on your device and application to select the Yealink Headset and Microphone you wish to use for your given application, whether that be Microsoft Teams, Zoom, Google Meets or any of the other many softphone or meeting platforms there are out there.

Mono (or monaural) headsets only cover one ear and allows you to be aware of what is going on around you – useful at reception desks or similar customer service roles where you need to take calls with colleagues and be able to communicate easily with those around you. 

Stereo (or Binaural) headsets are better for if you need to concentrate in a noisy environment as they minimise distractions. Choose a model with larger earcups if you work in a particularly noisy environment or want the best audio quality when listening to other types of audio, not just calls.

Both technologies can work in tandem with each other. A noise reducing microphone is designed in a way to help reduce background noise by employing good design and engineering such as physical foam shielding to help block background frequencies, or making the microphone point towards the user's mouth, whilst shielding the rear.

ANC is a hardware and software technology that includes extra built in microphones usually within the headset’s ear cups - these microphones pick up ambient background noise, then using software built-in to the headset, equalize out that background sound from the sound picked up from the main microphone near the user's mouth so that sounds of keyboards tapping, traffic, colleagues chattering, washing machines etc, should all be completely mitigated with the Active Noise Cancellation tech built into your wireless headset.

The only minor downside with ANC is that if you're super specific on the quality of your voice, for example, a broadcaster or singer - when ANC is actively working it can flatten out some of your own speech in some situations, so this is worth bearing in mind for those edge cases, however ANC is a phenomenal technology for the rest of us!

Both technologies can work in tandem with each other. A noise reducing microphone is designed in a way to help reduce background noise by employing good design and engineering such as physical foam shielding to help block background frequencies, or making the microphone point towards the user’s mouth, whilst shielding the rear.

ANC is a hardware and software technology that includes extra built in microphones usually within the headset’s ear cups - these microphones pick up ambient background noise, then using software built-in to the headset, equalize out that background sound from the sound picked up from the main microphone near the user’s mouth so that sounds of keyboards tapping, traffic, colleagues chattering, washing machines etc, should all be completely mitigated with the Active Noise Cancellation tech built into your wireless headset.

The only minor downside with ANC is that if you’re super specific on the quality of your voice, for example, a broadcaster or singer - when ANC is actively working it can flatten out some of your own speech in some situations, so this is worth bearing in mind for those edge cases, however ANC is a phenomenal technology for the rest of us!

Yealink USB Headsets are plug-and-play for laptops and computers. 

Bluetooth is the flexible option for those who change devices and are mobile; in most cases, this will be the reason one may choose a Yealink Bluetooth headset, especially in a hybrid scenario.

A DECT Headset typically comes with a base station that remains connected to your PC via USB, but the Headset to base connection with its DECT standard will give you phenomenal roaming range.

The Savi H710 / W720 can work for hearing aid users, but it is not rated formally as Hearing Aid Compatible (HAC) the way that newer models are.
The newer Savi 8200 series (Plantronics Savi 8210-M and Savi 8220-M are specifically documented as having T-coil support

From Plantronics documentation I can find that the following legacy models are all hearing aid compatible:

Over the Head Voice Tube: Pulsar 590, CS351, CS361

Over the Head Noise-Canceling: CS351N, CS361N, B825 (Voyager Focus), B825-M, Savi 8210-M, Savi 8220-M

Convertible Noise-Canceling: CS50, CS50-USB, CS55

Over the headset Bluetooth: Voyager 8200 UC 

A Quick Disconnect (QD) feature allows you to disconnect the headset from the bottom lead without hanging up the call. This is perfect for office workers who need to move away from their desks briefly while keeping their headsets on and is more common for corded headsets specifically designed for call centres. This also means that you can purchase separately the bottom part of the cable to connect your headset to your specific device, be that USB, or legacy RJ11 for phone connections.

The EPOS IMPACT series is specifically engineered for desk-based professionals and contact centres who require high-performance noise cancellation and all-day durability. The EPOS ADAPT series is designed for hybrid workers, offering stylish, portable designs with versatile connectivity for the office, home, or commuting.

Yes, many models in the EPOS range are Microsoft Teams Certified. These headsets feature a dedicated Teams button for instant joining of meetings and are optimized for the highest audio standards required by Microsoft’s Open Office specifications.

To keep your headset performing at its best, you should download the EPOS Connect software (available for Windows and Mac). This allows you to update firmware, customise audio settings, and ensure compatibility with your softphone provider.

EPOS DECT headsets, such as the IMPACT SDW 5000 series, offer a significantly longer range than Bluetooth—typically up to 55m in a standard office and up to 180m in line-of-sight conditions.

Yes, many EPOS wireless headsets feature multi-point connectivity, allowing you to pair with two devices simultaneously (e.g., your PC via a USB dongle and your smartphone via Bluetooth) and switch between them seamlessly.

The Jabra Biz range is particularly suited to busy offices and contact centres. Beginning with comfort: a light headband, comfortable cushions, and buttons that can be located through touch. Check how clearly you sound in your actual workspace, not a quiet demo room. If you sit near colleagues you need to interact with as you make calls, monaural models can be useful; if you need focus, binaural models may suit you better. Confirm the connection matches your laptops and docks, and that the mute status is obvious with a visible light on the headset. 

For heavy daily calling, look for ranges built around durability and easy upkeep rather than lifestyle features. The Jabra Biz range is perfect for this! Prioritise a stable boom that doesn’t drift, replaceable cushions for hygiene, and a headband that stays comfortable after hours. The agents can also benefit from clear mute signals and easy answer/end buttons. It is also a good idea to review the cost of the warranty and the cost of spares. A headset may well cost more in the time wasted. It would be a good idea to test it on the soft phone and with background noise. A small on-floor trial with a few experienced agents will reveal comfort issues fast. 

Yes, the Jabra Evolve2 range have specific headsets that are all Microsoft Teams certified and are fully functional with Microsoft Teams.

As you might be using Teams as the primary platform, you should look for a Jabra Teams headset with the answer/end, volume, and mute buttons enabled and integrated into the headset itself.

The availability of mute light functionality goes a long way in aiding office environments with a substantial number of employees moving from one meeting to another.

On managed laptops, confirm microphone permissions and set the headset as both input and output inside Teams, not just in Windows or macOS. If you hot-desk, unplug and reconnect after logging in so Teams refreshes the device state, then run a quick test call before the first call of the day.

The answer here depends on your own use case. With a monaural headset, you always keep one ear open, and this is helpful when you need to respond promptly to your colleagues whilst remaining alert in the online call, meeting or conference room. With Binaural (Stereo) headsets, you will have the benefit of being able to concentrate more on a call and exclude the background noise and chatter.

In your meeting app, confirm both speaker and mic are set to the headset; many people select headset audio but leave the laptop mic on. Place the boom at the corner of your mouth, slightly off-centre. If you sound quiet, raise the input gain within your app, and check the mute switch. Muffled audio can come from worn foam or a blocked grille, so clean or replace it. Echo could mean that two devices are active; disable duplicates and lower volume if you have sound coming out of internal speakers which can cause a feedback loop. For a predictable baseline while troubleshooting, try a Jabra wired headset with mic and test again. 

All models will work with Windows or Mac operating systems. They must be properly configured once the connection is made. The headset should then be set as the output and input source in the operating system. Apps can remember different devices, so check each one if you switch between platforms. On Macs, allow microphone access the first time an app requests it. For managed fleets, test with your standard dock, OS version, and conferencing apps before buying in volume.

The Poly Voyager Focus 2 is widely considered the best all-rounder for UK offices. It combines elite noise-cancelling technology with a comfortable "slingshot" headband, making it ideal for both concentration and collaboration.

A poly bluetooth headset (like the Voyager series) allows you to connect to mobile phones and laptops, offering great versatility for hybrid work. DECT headsets (like the Savi series) offer a much larger wireless range (up to 180m) and are more secure, making them better for dense office environments where many people are using wireless devices simultaneously.

Yes. Most modern Poly headsets and HP headsets come in dedicated "Teams" versions. These include a physical Teams button and integrated call control that syncs your mute status across the headset and the software, ensuring you never "speak while on mute" again.

While many laptops have built-in Bluetooth, we highly recommend using the included Poly BT700 USB adapter. It provides a more stable connection, better range, and allows for remote call control (answering/ending calls) through the headset.

For a poly bluetooth headset, simply put the headset into pairing mode (usually by holding the power button toward the Bluetooth icon) and select the device in your smartphone or laptop’s Bluetooth settings. If using the USB dongle, it is usually pre-paired out of the box.

Yes, most poly wireless headset models feature "Multipoint Technology." This allows you to stay connected to your laptop for a Zoom call and your smartphone for incoming mobile calls simultaneously, switching between them automatically.

The Poly EncorePro series (such as the 500 or 700 series) is the gold standard for call centres. These are corded headsets designed for durability and long-term comfort, featuring Quick Disconnect (QD) cables that allow users to walk away from their desks without removing the headset.

In 2022, HP acquired Poly. While you may start to see HP headsets branding on newer packaging, the technology, build quality, and industry-leading audio remain exactly the same. Whether it’s branded Poly or HP, you are getting the same premium professional equipment.

A splitter for headset use is an adapter that allows two headsets to connect to a single audio source, such as a desk phone or computer. It solves the problem of how to train staff effectively by allowing a supervisor to plug in and listen to a live call without passing the handset back and forth. It creates a professional environment for "side-by-side" coaching.

In most cases you will need two headsets with a compatible quick disconnection connection (QD) in order to hook up to a y-training cable.

To connect two headsets to a computer or laptop, you will need a USB headset splitter for PC (such as the Project Telecom BL-11 USB to QD Splitter which is compatible with Plantronics / Poly style QD's) - if you're using Jabra headsets, then they have two versions of their own Splitter cables - Jabra Link 265 USB/QD Training Cable and the Jabra QD Supervisor Cord

If you are using a traditional desk phone, you will typically need a headset y splitter with Quick Disconnect (QD) or RJ9 connectors compatible with your specific phone model (e.g., Avaya, Cisco, Yealink) something like the JPL Training Buddy is ideal for such cases.

Yes. The primary function of a headset splitter is to split the incoming audio signal so that two users can hear the caller and each other simultaneously.

This depends on the specific splitter.

• Standard Training Cables: Often, these are "live" for both microphones, meaning both users can be heard.

• Switch/Mute Boxes: Many professional training splitters come with a switch box that allows the supervisor to mute their own microphone (listening only) or activate it to join the conversation.

• Simple Y-Cables: Some basic splitters may only support one active microphone at a time to prevent signal interference.

A standard audio splitter (often used for music) splits the stereo sound but typically does not support microphone input, or only supports it poorly for voice calls. A training headset splitter is engineered specifically for telephony; it supports the microphone channel (allowing for talking) and is wired to match the impedance and frequency response of professional telecommunications equipment.

For call center training, you definitely need a splitter that supports a microphone. Even if the supervisor only intends to listen, the trainee must be able to speak to the customer. If you use an audio-only splitter, it might cut off the microphone signal entirely, meaning the customer won't hear anyone. Always look for a headset mic splitter or a purpose-built training cable.

Only if your office headset uses a 3.5mm jack (similar to a headphone jack on a phone). Most professional office headsets use QD (Quick Disconnect) or USB connectors. However, if you have a headset with a 3.5mm plug, a 3.5 mm headset splitter is exactly what you need to connect two of them to a single device.

 A cordless phone is a telephone that is portable and uses an encrypted radio signal to transmit the voice signal wirelessly to a base station, which itself is plugged into a traditional analogue, or a newer voip style connection. 

A cordless phone ususlly consists of two parts:

1. The base unit, which is hardwired to the telephone connection and also a power supply.*
2. The handset. THis is the part you hold to your ear and talk with - handsets are typically provided with rechargable batteries.
   
   *Base units can often serve as a charging dock for the handset itself.

The handset and base unit are commonly connected using the DECT standard which uses the 2.4GhZ frequency and a strict code for encrypting voice data and will provide up to 80 metres range in a typical indoor anvironment and up to 150 metres in an ideal open plan situation.

Yes, of course!  Your cordless phone simply connects to your standard analogue connection that leads to your home, whether that be on the wall, or plugged directly into the network provided router. Your cordless phone set will simply work with your network's provided landline number.

DECT Cordless Phones operate on their own digital cordless radio signal (namely DECT) which is a closed encrypted digital signal and don't need WiFi to operate at all. There are some more modern cordless phones which do use WiFi, but these are usually specialist business type handsets and require business IP accounts to use. Typically home phones use the DECT radio standard.

Several factors inside your home can influence how good a call sounds. Thick walls, metal structures and other electronics can interfere with the signal. The quality of your underlying line matters too; a noisy or crackly line will affect any cordless phone connected to it. Placing the base in a central, open position usually helps. If you are unsure which model to pick, look for digital cordless phone sets with good range reviews, then buy cordless phone online from a specialist who can advise you on placement, batteries, and settings for the best possible sound.

In many cases, you can keep existing hotel guest room phones when you change the telephone system. The key question is whether your current units fully support the features of the new platform, such as caller ID, message waiting lights, room status, and emergency dial behaviour. If not, upgrading selected phones as you modernise the system is usually the simplest way to ensure a consistent guest experience in every room.

Yes. Many of our hospitality phones are available in wall-mounted or desk versions. Slimline units with curled cords work well in corridors, lift lobbies, and staff areas. For bathrooms, we offer models designed for higher humidity, with sealed keypads and easy-clean surfaces.

Our phones for hotel rooms are chosen for broad compatibility with common hotel PBX and hosted systems used across the UK. Message waiting lights and voicemail indicators can usually be driven using industry-standard signalling methods, so when a guest receives a voicemail, the handset will show a clear light or icon. During installation, your telecom provider will pair the phones with your PBX settings, so indicators clear automatically once messages are retrieved. 

Yes, hospitality emergency phones include programmable keys that can be set up as dedicated crisis or priority buttons. These can be configured to dial 999, an internal emergency line, on-site security, or a duty manager, depending on your safety policies.

A corded home phone connects directly to the line socket in your home or the telephone port in your provided router. When you lift the handset, the wired connection to the network gives you a dial tone so you can make or receive calls straight away. With an older style connection to the socket on your wall, power for the line is provided by the telephone network, so in the case of a power faliure, with a cord phone, your line will continue to work, however these types of lines are quickly being phased out in favour of higher quality fibre lines which are better for data and voice.

You can find out more about the switch away from analogue copper networks to fibre by reading our blog about the phasing out of landlines here.

Yes. Many households and companies still like the certainty of dedicated landline corded phones alongside mobiles. For homes, a stable desk phone in the hallway or kitchen is easy for guests and older relatives to use. In offices and receptions, wired phones offer consistent audio quality and fit neatly into call-handling systems. 

Yes! There are corded phones with answer machine functions built in. If you want callers to leave messages after hours, look for this feature in the product description and check how many minutes of recording time the unit provides.

A basic corded landline phone usually draws its power from the telephone line or router its plugged into, so it does not need separate batteries for everyday calling. However, some models offer extra features such as backlit screens, call logs or answer machines that may use batteries or a mains adapter. 

A wired landline phone has a direct physical link to the network, which helps reduce the chance of wireless interference compared with cordless handsets or mobiles. This is one reason many clinics, professional services and customer-facing teams keep at least one corded handset on the desk. No system can promise complete protection from unauthorised access, but a simple corded landline telephone with no radio link is harder to intercept than a signal travelling over the air. If you’re ready to buy corded phone equipment for your home or office, browse our full range to compare features, offers, and prices across our UK catalogue.

Big Button Phones have larger, clearer keycaps and a simpler layout than most regular phones. Numbers are printed with high contrast, and spacing that could ensuring that confusion about calling the wrong number is decreased. The vast majority of the models don't have complex menus; hence, basic tasks such as placing a call, selecting pre-set memory buttons, receiving a call, and leaving a call are handled by just one button with one particular problem.

Yes. The big button phones on our site, can all be used with whatever existing telephone number you have. They will all connect to your existing landline connection.

Typically Big button telephones have louder ringtones than regular telephones. The given volume control allows adjusting the device settings to a comfortable level, and the signals remain audible even in the presence of background noise. Others also provide tone adjustment and visual notifications, such as flashing indicators, so that people with hearing impairments can quickly and reliably notice an incoming call and respond to it with ease. Please check the specifications of individual models to be confident of volume controls.

No, these phones do not rely on wireless internet. Conventional models in the UK generally connect directly to a landline socket or base unit and use the same copper or fibre-optic line as regular landline telephones. They operate if your home Wi-Fi is off or inaccessible. Since they use a phone line rather than a data network, the network is normally stable provided the landline itself is operational.

Standard DECT phones typically offer up to 50m indoors and 300m outdoors. However, our specialist long-range models can reach up to 1km in open spaces. Range can be further extended using DECT repeaters or signal boosters.

Yes. These long-range models are specifically chosen for their ability to penetrate architectural obstacles. While standard phones might struggle with a single thick wall, these professional systems are designed to broadcast through multiple floors and heavy masonry.

Yes. Most of our long-range cordless phones are designed to plug directly into a standard BT-style analogue socket. We also offer VoIP/SIP compatible long-range systems for modern digital office setups.

If you select a model with an IP67 rating (like the Motorola O2 series), the handset is fully waterproof and dustproof, making it ideal for outdoor use, farms, and industrial sites.

This depends on the specific model. Most systems allow for 4 to 6 handsets, while professional systems like the EnGenius DuraFon can support significantly more for large-scale operations.

Unlike standard cordless phones, these models use high-power transmitters and specialized antennas. Some models, like the EnGenius range, use a lower frequency that penetrates walls, floors, and dense foliage much more effectively than standard DECT technology.

No. One of the main advantages of these systems is that they provide extreme coverage directly from the base station to the handset. This makes them a "plug-and-play" solution for large sites where installing extra wiring or hardware isn't practical.

The best options are usually the curly cord style earpieces which are often subtle, reliable, and responsive, whilst being safe for use in physical situations. Most teams use a mix of in-ear headphones for discretion listening only, where supervisors and key members opt for combination radio microphone headsets.

For a basic system setup, start with two way radio headsets that have a comfortable ear fit and a robust push-to-talk button, with compatible connection to your radio fleet. For more extreme use-cases you could look into Peltor headset military system, as they can be one of the best options for security teams working in extreme environments.

If you already own the two-way radios, firstly you need to make sure that the headset you’re looking at is compatible: visually inspect the radio to see if there is a headset port on there - it is often hidden under a waterproof rubber seal. Check your radio make and model, confirm the connector type, and then decide on the wearing style you need for your uses.

A Bluetooth walkie talkie headset is an option for when the staff are on the move and could be hindered by wired solutions.

Examine the socket in the radio, noting the plug type, PIN, and lock/screw. Two-pin styles are popular in the UK, but there's variation in spacing and pin length. Compare what you have with radio model lists to see what you can order. The same applies to two way Bluetooth headsets, as the radio lead must fit the connector.

Two-pin connectors can have slight differences in terms of the gap between the pins and their length and girth. It’s important to match the spacing and wiring to your radio. Just because a two way headset uses a different plug doesn’t mean it’s automatically inferior to other options.

Comfort is vital when using the reliable two way radio wireless headset. Look for minimal pressure on the ears and well-managed cable routing to reduce fatigue. Comfort of in-ear models relies on the choice of the right ear tip size. With over-ear models, pressure spreads over a larger area evenly. Wireless two-way communication headsets can help if movement with wires is a problem. Peltors headset are ideal for work in fast-paced loud environments such as factories and heavy industry where noise protection is key.

A WiFi Extender (or booster) wirelessly picks up the signal from your router and rebroadcasts it. It is easy to install but can reduce network speed. An Access Point connects to your router via a wired Ethernet cable and creates a new, powerful wireless signal. Access points are generally faster and more stable, making them better for businesses.

Not always. Many professional Access Points, such as those from Grandstream and Cisco, support Power over Ethernet (PoE). This allows both data and electricity to travel down a single Ethernet cable, making installation easy on ceilings or walls where standard plug sockets aren't available.

Yes. For the best results, we recommend using an Outdoor Access Point. These are weatherproof and designed to withstand rain and temperature changes. If you cannot run a cable to the outside area, a high-quality WiFi Range Extender placed near a window facing the garden can also help boost the signal outdoors.

A Mesh WiFi system uses multiple units placed around a building that work together intelligently to create a single, seamless network. Unlike traditional extenders, Mesh systems (like the TP-Link Deco or Omada series) allow you to walk from room to room without your device disconnecting or losing speed.

Yes, the vast majority of WiFi Extenders and Repeaters are "universal," meaning they will work with any standard router from any Internet Service Provider (ISP).

A modem is the device that brings the internet into your home or office from your Service Provider (ISP). A router takes that internet signal and distributes it to your various devices via Wi-Fi or Ethernet cables. While many ISPs provide "all-in-one" gateway devices, using standalone high-quality hardware often provides better range and security.

A router cannot increase the "raw" speed provided by your ISP. However, an older or low-quality router can significantly slow down your connection. Upgrading to a Gigabit router or a Wi-Fi 6 system ensures that your internal network can handle high-speed data transfers without lagging.

Yes. If you have a VDSL/Fibre-to-the-Cabinet (FTTC) connection, you need a modem or router that supports VDSL2 standards. Devices like the DrayTek Vigor series are designed specifically to handle these high-speed copper and fibre hybrid connections.

A failover router (like the TP-Link Archer series) features a SIM card slot. If your primary broadband connection fails, the router automatically switches to 4G or 5G mobile data, ensuring your business stays online without interruption.

To extend coverage, you can use a Mesh Wi-Fi system or high-gain wireless access points. Placing your router in a central, elevated position away from thick walls and electronic interference will also significantly improve signal strength.

A Gigabit switch supports data transfer speeds of up to 1,000 Mbps (1 Gbps), which is ten times faster than a standard "Fast Ethernet" switch (100 Mbps). This is essential for modern businesses to prevent bottlenecks and support high-speed internet connections.

A PoE (Power over Ethernet) switch simplifies your network by sending power and data through one cable. This is incredibly useful for devices located in areas without easy access to power sockets, such as ceiling-mounted Wi-Fi access points or outdoor CCTV cameras.

Yes. Modern "active" PoE switches (compliant with IEEE 802.3af/at standards) are intelligent. They will detect if a connected device requires power. If you plug in a non-PoE device, the switch will only send data, ensuring your equipment is not damaged.

This depends on your current number of wired devices (computers, printers, phones) plus a 20-30% margin for future growth. We offer everything from 5-port switches for small setups to 24-port and 48-port switches for larger enterprise environments.

At PMC Telecom, we stock only the most reputable brands in the industry. NETGEAR and TP-Link are excellent for value and ease of use, while Cisco, D-Link, and Ubiquiti are preferred for high-performance enterprise and managed networking solutions.

An unmanaged switch is a simple device that allows devices to talk to each other immediately—just plug it in and go. A managed switch offers advanced features for IT professionals and prosumers, allowing you to configure, monitor, and manage your Local Area Network (LAN) traffic. If you have a complex network with VoIP phones and guest WiFi, a managed switch gives you the control you need.

Yes. Standard home routers often lack the security and processing power to handle multiple employees and heavy data loads. A business-grade router offers better security (such as built-in firewalls), VPN capabilities for remote workers, and the ability to handle more simultaneous connections without crashing.

PoE technology allows you to send both data and electricity over a single ethernet cable. This is incredibly useful for installing devices like wireless access points or IP security cameras in locations where there are no power outlets nearby, such as on ceilings or high walls.

Absolutely. Our "Prosumer" range is perfect for tech enthusiasts, gamers, and home workers who demand stability and speed that standard consumer gear cannot provide. Installing a data cabinet and structured cabling in your home can significantly increase property value and network performance.

Data cabinets are measured in "U" (Rack Units). 1U is equal to 1.75 inches in height. count the equipment you plan to rack (switches, patch panels, servers) and sum up their U-height. We recommend buying a cabinet with a little extra space (e.g., if you need 9U, buy a 12U cabinet) to allow for future expansion and airflow.

Not always. Licence free radios (PMR446) can be used in the UK without applying for an Ofcom licence. These operate on approved frequencies and are suitable for short-range communication in retail, hospitality and small business environments.

However, if you require increased range, higher power output or private business channels, you will need an Ofcom business radio licence. Licensed radios provide better coverage and reduced interference, making them ideal for security teams, construction sites and larger operations.

Analogue radios transmit voice as a continuous signal, while digital radios convert speech into encrypted digital data before being transmitted via radio waves, where the recieved data is then un-encrypted by the recieving radio/s and played back to the recipient.

Digital two way radios offer:

• Clearer audio quality

• Better range efficiency

• Longer battery life

• Advanced features such as encryption and GPS

• Reduced background noise

Analogue radios are often more cost-effective and compatible with older systems. Many businesses upgrade to digital for improved clarity and long-term scalability.

PMR446 stands for Personal Mobile Radio, 446 MHz. It refers to an open, European-standard frequency band allocated for short-range voice communications. A PMR446 walkie-talkie is a two-way radio designed specifically to operate within this band. Because they are legally capped at a maximum transmission power of 0.5 Watts and must have a fixed antenna, they can be sold and used immediately without any technical setup or radio programming.

PMR446 radios are licence free walkie talkies that operate on designated UK & European frequencies. They can be used straight out of the box without licensing costs.

They are ideal for:

• Shops and retail staff

• Schools

• Warehouses

• Restaurants and hotels

• Small event teams

While convenient, they have lower transmission power compared to licensed business radios, meaning range is typically shorter.

Security teams typically benefit from digital two way radios with:

• Clear audio performance

• Optional voice encryption

• Durable, rugged design

• Long battery life

• Discreet earpiece compatibility

Licensed digital radios are often recommended for larger venues or multi-site operations where secure communication is essential.

The range of a two way radio depends on several factors including transmission power, environment and whether the radio is licence free or licensed.

• Licence free (PMR446) radios typically cover up to 0.5–3 miles (5km) in open areas

• Licensed business radios with their higher power output can reach significantly further depending on terrain and system setup.

Urban environments, buildings, trees and hills will reduce effective range of any radio.

For many industries, yes. Two way radios provide:

• Instant push-to-talk communication

• No reliance on mobile signal

• No call charges

• Group communication at the press of a button

• Increased durability compared to smartphones

This makes them particularly effective for security, construction, events and facilities management.

Yes. Many professional radios are designed specifically for harsh environments and offer:

• Dust and water resistance (IP ratings)

• Shock-resistant casing

• Long battery life

• High-volume speakers for noisy environments

Licensed radios are generally recommended for larger construction sites requiring reliable coverage across wider areas.

Yes. We can assist with radio programming and provide guidance on obtaining the correct Ofcom licence where required. Our team can also advise on system setup to ensure optimal performance for your business.

Yes, the majority of our conferencing equipment is "Platform Agnostic," meaning it works with any software on your PC or Mac. We also stock "Certified" devices specifically optimized for Microsoft Teams or Zoom for a seamless one-touch meeting experience.

USB speakerphones plug directly into a computer for web-based calls (like Teams), whereas SIP (VoIP) conference phones connect directly to your office phone system (usually via Ethernet or wifi) or network provider to make standard phone calls without a computer.

For small spaces (1-4 people), an all-in-one video bar is usually best. This combines a wide-angle camera, microphone, and speakers into one device, reducing cable clutter and making setup instant.

For larger rooms, look for a PTZ (Pan-Tilt-Zoom) camera. These allow you to focus on specific speakers at the end of a long table without losing image quality. Features like "AI Auto-framing" are also helpful for automatically keeping everyone in the shot.

Many of our professional systems, such as those from Yealink and Poly, support "Expansion Microphones." These can be daisy-chained across a long table to ensure that participants at the far end are heard as clearly as those at the front.

Professional gear offers superior optics, noise-canceling "acoustic fence" technology to block out office chatter, and better build quality designed for daily, multi-hour use.

Echo is usually caused by audio from your speakers leaking back into your microphone. Our professional speakerphones feature "Full Duplex" audio and built-in Echo Cancellation (AEC) to eliminate this problem entirely.

A GSM desk phone is a telephone that uses a SIM card and mobile network instead of a landline.

No. They operate using mobile coverage rather than broadband.

Yes. Many businesses use SIM desk phones as a landline alternative.

A fixed wireless phone is another name for a GSM or SIM desk phone that uses mobile connectivity.

Yes. They are commonly used where fixed lines are unavailable.

Yes. They are widely used during broadband outages.

A device that connects mobile networks to existing phone systems.

They are often used where mobile coverage exceeds fixed infrastructure.

Some models include antenna ports to improve signal.

Yes! Many of the door entry systems we supply (specifically brands like Fanvil, Grandstream, and 2N) use SIP protocols. This means they can be registered as an extension on your VoIP phone system, allowing you to answer the door and release the lock directly from your desk phone or mobile app.

Body worn cameras are invaluable for staff protection and public safety. They provide high-quality video evidence for dispute resolution, deter verbal and physical abuse, and improve staff confidence in high-pressure roles. Brands like Reveal and Hytera are specifically designed for durability and ease of use in professional environments.

Our Hikvision temperature screening terminals are highly accurate (often within ±0.5°C) and are designed for rapid deployment. While they are not medical devices, they are an excellent preliminary tool for identifying individuals with elevated skin temperatures in high-traffic areas like lobbies and staff entrances.

Analogue systems are simple and effective for basic point-to-point communication. However, IP (Internet Protocol) intercoms offer much more flexibility, allowing for high-definition video, remote management, and integration with your wider digital network and security software.

The primary difference lies in their design philosophy. Reveal focuses on de-escalation via a front-facing screen (letting people see themselves being recorded), while Hytera focuses on integrated communication, often combining a body camera with two-way radio/PTT functionality.

No. To save battery and respect privacy, most professional cameras use a "Pre-Record" buffer. This captures 30–120 seconds of video before you hit the button, but only saves it once the record mode is officially activated.

Yes. Both Hytera and Reveal use AES-256 bit encryption. Footage can only be accessed and downloaded via authorized Digital Evidence Management Software (DEMS), making the data useless to unauthorized users.

Yes, models like the Hytera SC580 and Reveal K7 feature 4G/LTE and Wi-Fi connectivity, allowing supervisors to view real-time footage for better situational awareness during emergencies.

Keypad systems eliminate the risk of lost, stolen, or copied keys. They allow for easy management of multiple users and enable you to change access codes instantly if security is compromised, without the need for a locksmith.

Yes, many of our access control kits feature IP65 or IP68-rated weatherproof keypads. These are specifically designed to withstand rain, dust, and temperature fluctuations, making them ideal for external gates and main building entrances.

Most of our digital keypad systems support multiple unique user codes (ranging from 10 to over 1,000 depending on the model). This allows you to track or restrict access for individual staff members or visitors.

This depends on the locking mechanism chosen. Fail-safe systems (like maglocks) release when power is cut to allow for emergency exit, while fail-secure systems remain locked. We recommend using a battery backup (UPS) with your power supply to ensure continued security during outages.

While our kits come with comprehensive instructions, we recommend installation by a qualified security professional or electrician, especially when integrating with fire alarm systems or electronic strikes.

An IP intercom uses your internet or local network to transmit data, offering higher resolution video, better audio quality, and the ability to connect to smartphones. Traditional analogue systems require dedicated point-to-point wiring and usually only work with a fixed indoor monitor.

Yes. Most of our modern SIP and IP video intercoms are compatible with mobile apps. This allows you to receive a video call, speak to the visitor, and even release the door lock remotely while you are away from the premises.

Many of our systems are PoE (Power over Ethernet) compatible. This means a single network cable provides both the data connection and the power to the unit, simplifying installation and reducing the need for additional electrical wiring at the door.

Absolutely. We stock multi-button door stations and digital directory intercoms specifically designed for multi-tenant buildings. These allow visitors to call specific flats or offices directly from a single entry point.

Yes, high-end brands like 2N and Hikvision support ONVIF or SIP protocols, allowing the intercom camera to be recorded on your NVR (Network Video Recorder) or for the system to trigger an alarm if the unit is tampered with.

These units are designed for IP and SIP intercom systems. They generally require a compatible outdoor station (like those from 2N or Fanvil) rather than a standard domestic doorbell.

Yes, most of our indoor answering stations are designed for easy surface mounting on standard walls. We also provide flush-mount brackets for a more integrated, "built-in" look.

Not necessarily. Because these are network-based units, you can have one main monitor and then use a mobile app or a desktop PC client to answer the door from other locations.

Touchscreen indoor units offer a much more intuitive interface. They allow you to easily navigate menus, view missed call logs with snapshots of visitors, and even integrate with smart home or office automation systems to control lighting or alarms.

Most of our modern IP indoor stations are PoE-compatible. This means they receive both power and data through a single Ethernet cable connected to a PoE switch, resulting in a much cleaner, professional-looking wall installation.

Yes, many of our SIP indoor stations support internal calling. This allows users in different parts of a building to communicate with one another as an internal intercom system, in addition to answering the front door.

High-end models from brands like 2N and Fanvil allow you to add RTSP streams from your existing CCTV cameras. This means you can toggle between your door station view and your security camera views directly from the indoor monitor.

Most mounting accessories, such as rain covers and back boxes, are brand-specific (e.g., 2N or Fanvil) to ensure a perfect fit. However, our RFID key fobs work with most readers that support the same frequency (usually 125kHz or 13.56MHz).

A Flush Mount kit allows the intercom to sit inside the wall for a flat, high-end finish, but requires a hole to be cut. A Surface Mount kit attaches the unit directly to the wall's exterior, making it easier to install on solid brick or stone.

Yes. Using the incorrect voltage or amperage can damage your door station. We recommend using the manufacturer-specified Power Supply Unit (PSU) listed for your specific model to ensure long-term reliability.

Absolutely. We sell RFID Proximity Key Fobs in various quantities. Simply check if your current system uses standard EM (125kHz) or Mifare technology before ordering.

The right system depends on your building layout and user requirements. We recommend an integrated approach combining Access Control for employees, Video Intercoms for visitors, and Body Worn Cameras for frontline staff protection.

Yes. By utilizing IP-based security products, you can manage access permissions and view camera feeds across multiple sites from a centralized software platform or mobile app.

Absolutely. Our technical experts can help you specify the correct hardware for office blocks, warehouses, or retail environments to ensure full compatibility and maximum security.

turn on the machine 

yes the phone can be wall mounted

you will need to purchase a emulator in order to programme the direct dial button 

The handset just needs a power point to be able to be charged but does not require a telephone socket to be connected

No this base connects directly into a analogue phone line, or analogue port on a digital system 

Unfortunately  the adaptors will not work for this requirement 

yes a single pin 2.5mm connection will work fine

Hello, yes it is.

Although you may want to consider a newer model such as the Poly Blackwire you can find on our website here.

The best data SIM for professional travel is one that features "unsteered multi-network roaming." Standard consumer travel SIMs stubbornly lock you to a single preferred partner network to save the provider money. Our unsteered SIMs have no network preference. They constantly scan your location and automatically connect you to whichever local cell tower offers the fastest 4G/5G speeds, regardless of the brand.

If your itinerary includes North America, our Global MultiNet SIM is the definitive choice. It provides true worldwide redundancy, allowing you to seamlessly transition between top-tier networks in the USA, UK, Europe, and beyond without ever swapping out your physical SIM card or incurring unexpected roaming charges.

Yes. For heavy data users, mobile broadcasters, and traveling remote teams, we offer commercial unlimited data travel SIMs. Operating on a transparent 1-month rolling term, these tariffs ensure you can host HD video conferences, access corporate VPNs, and download large files abroad without ever hitting a data cap or facing international bill shock.

Absolutely. While these SIMs will work in a dual-SIM smartphone, they are heavily optimized for commercial mobile broadband hardware. By placing your travel data SIM inside a dedicated 4G/5G portable travel router (such as a Teltonika hotspot), you can instantly broadcast a secure, heavily encrypted private Wi-Fi network to tether multiple laptops, tablets, and phones simultaneously.

No. We understand that travel itineraries and digital nomad lifestyles are highly dynamic. All of our remote worker and travel data SIMs operate on a flexible 1-month rolling basis. You can easily scale your data allowance up before a long international business trip and scale it down when you return to a fixed home office.

No, the Decor 2600 is not wall mountable unfortunately.

No batteries are required for this phone. I have added the data sheet and user guide to our website for you to see if you need to know more.

No, these are a USB wired headset. If you're looking for a headse that can be charged and used wirelessley, look at the Jabra Evolve range or the Jabra Engage range.

This is an analogue phone so if your Talk Talk router has a port for an analogue phone, then yes it will work.  It is difficult to be definitive without knowing the router model, so you would need to check the with the manufacturer of the router or Talk Talk themselves to confirm.

A corporate VoIP conference phone is a specialised device designed for group audio calls over the internet. The device converts sound and sends it via a local network or Wi-Fi. This equipment has omnidirectional microphones and an echo cancellation system. The technology is a conferencing room specific to guarantee that the remote participants can hear all participants in the meeting clearly without any background noise.

You can manage this through either the web interface or the Tether app - Click Read More below for the full solution.

This is the most reliable way to access the full range of system tools.

1. Connect to the Extender: Ensure your device is connected to the extender's network (via Wi-Fi or Ethernet).

2. Log In: Open a web browser and go to http://tplinkrepeater.net. Log in with your admin password.

3. Navigate to Settings: Go to the Settings tab at the top of the page.

4. Find Night Mode: On the left-hand sidebar, click on System Tools and then select LED Control.

5. Enable Night Mode:

   • Toggle the Night Mode switch to On.

   • Set the LED Off Time (e.g., from 22:00 to 07:00).

   • Click Save.

If you prefer using your smartphone, the Tether app provides a more modern interface for these adjustments.

1. Open Tether: Launch the app and select your TL-WA850RE from the device list.

2. Access Tools: Tap on the Tools icon at the bottom right of the screen.

3. LED Control: Select LED Control from the menu.

4. Configure: * You can toggle the LEDs off immediately using the LED Status switch.

   • Alternatively, tap Night Mode to schedule a specific time for the lights to deactivate automatically each evening.

• Time Settings: If Night Mode doesn't trigger at the correct hour, go to System Tools > Time Settings in the web interface to ensure the extender is synced to the correct time zone.

• Manual Button: Note that the physical button on the device is typically for WPS/Reset; there is usually no physical button to toggle the LEDs, so software control is essential.

• Firmware: If you don't see the "LED Control" option, you may need to update your firmware under System Tools > Firmware Upgrade.

Modern VoIP conference phones support direct integration with cloud services via open protocols or native applications. Many models are certified to work within unified communications environments, including Microsoft Teams and Zoom platforms. Users can launch scheduled conferences with a single tap on the device’s touchscreen. Synchronisation enables you to manage the participant list and microphone settings without a computer.

For large conference rooms, the powerful SoundStation IP conference phones are ideal, with a microphone pickup range of up to 6 metres. The flagship IP 7000 model supports daisy-chaining of two units, expanding the sound pickup area. HD Voice technology provides a frequency range of up to 22 kHz, providing natural voice transmission for every participant in a large meeting.

There are wireless models that provide a stable connection up to 50 metres. In combination with overloaded office Wi-Fi networks, modern transmitters use a specific DECT radio channel. Li-ion batteries guarantee 24-hour operation. A secure data transfer system prevents disconnections and external interference during discussions.

In the UK, the price of professional equipment depends on its features. Wireless IP conference phones for small groups cost between £100 and £200. Flagship solutions for large conference rooms can cost up to £800-900. On the secondary market, SIP phones UK are available starting at £80. The final budget determines the technical specifications and the manufacturer.

A conference speakerphone is a microphone-and-speaker unit built for group calls. It lets several people in the same room hear and be heard more clearly than they would through a laptop alone, which makes it useful for meetings, video calls and hybrid working. 

Usually, USB is better for fixed desks and rooms where reliability matters most. Bluetooth is better when portability matters more. Many business buyers end up choosing a model that supports both, because that gives them a stable wired option and flexible wireless use. PMC Telecom’s range includes both USB-only and USB/Bluetooth speakerphones. 

Yes, many do. PMC Telecom states that its USB and Bluetooth speakerphones are designed to work with softphones and modern applications including Microsoft Teams, Zoom and Google Meet. That makes them suitable for most everyday office meeting platforms. 

For small meetings, the best speakerphone is usually one with reliable pickup, simple controls and easy connection to a laptop. A compact USB model often works well for fixed use, while a portable USB/Bluetooth model suits flexible rooms or shared desks better.

Prices vary by brand, connection type and meeting-room capability. On PMC Telecom’s current category page, first-page listings range from roughly £60 to £289.50, so there are options for small desks, portable use and more advanced meeting setups. 

Yes, but they may require a small adjustment. While the traditional copper-wire network is being retired by January 2027, you can still use your analogue hardware by connecting it to an ATA (Analogue Telephone Adapter). This device plugs into your internet router and allows your analogue phone to function over a digital VoIP line.

Most analogue units are "plug-and-play." You simply connect the RJ11 cable from the phone into a standard wall socket or an analogue extension port on your PBX (Private Branch Exchange) system. No software installation or IP configuration is required.

Not directly. Analogue phones use different signals than digital VoIP systems. However, if your office has transitioned to VoIP but you want to keep your high-quality analogue hardware, you can use a VoIP Gateway or an ATA to bridge the connection

Analogue phones connect via physical phone lines or PBX extensions and are prized for their simplicity and reliability. VoIP phones connect via your internet network (Ethernet), offering more advanced features like HD voice, direct integration with computer directories, and the ability to handle more simultaneous calls.

This depends on your room size. Most standard analogue conference phones have a pickup range of about 3 metres (suitable for up to 6–8 people). For larger boardrooms, we recommend choosing an "Expandable" model, which allows you to plug in two additional microphones to ensure everyone at the table is heard clearly.

Absolutely. For businesses with existing analogue infrastructure or those looking for a dedicated, "always-on" conferencing solution that doesn't rely on office bandwidth, analogue units remain a cost-effective and highly reliable choice.

I can confirm that this is a genuine EPOS / Sennheiser part. I have updated our website to make this clearer. I checked stock and we don't have any on the shelf here and no back order to bring more in for stock, however I have checked with Sennheiser and we can still get them for you, but just note that there's a 7-10 day estimated delivery time on them.

All are are compatible with both operating systems. USB connection provides simple "plug & play" operation. Windows and macOS will recognise the device instantly via the USB port. Universal models guarantee stable video transmission without the need to install additional software.

Most models are equipped with microphones. However, check the specifications before you buy if this is important to you. Some high end "streamer" or premium 4k models may omit a microphone as the assumption here is that such users looking for such high grade video will also be using a separate high end microphone for their broadcast. There are some budget models also omit microphones. If in doubt, check the specification.

• A typical webcam with microphone uses omnidirectional microphones to capture voice.
• High-tech PC cameras with microphone often utilise dual microphones with active noise cancellation. 
• Digital noise cancelling filters eliminate echoes and fan noise, improving speech clarity without the need for a headset.

1080p resolution is considered the perfectly acceptable for regular business calls. It is clear, and it does not create a heavy burden on the network. Professional streaming demand is growing for the 4K HD format. 720p quality is perhaps a little outdated and not really suitable for anything but very budget conscious buyers.

The British market determines web camera price based on the physical size of the sensor and the quality of the lenses. Office models with 1080p resolution cost buyers between £25 and £80. The price of flagship 4K devices with HDR often exceeds £200. 

It is a product which allows users to present content from a device to a screen without using a direct cable. It typically works through a receiver, transmitter or software platform.

The vast majority of systems are equipped to support a broad array of laptops, tablets and smartphones. Always check supported operating systems, connection methods, and app requirements before choosing devices.

You will need a display (or displays) with an HDMI port. 
Wireless presentation kits usually come with two parts - The receiver, and the transmitter.
On the transmitting device (usually a laptop or tablet device) for best results some presentation software would usually be required so that the user (the presenter) can use a controller to skip forwards or backwards through a set presentation.

Logitech are a well-liked business choice that is simple to fit in to meeting spaces and often works well with broader conference room presentation and collaboration setups.

The cost in the UK depends on the brand, features, and room size. Entry-level systems are available for smaller spaces, while more advanced meeting room presentation solutions come at a greater cost.

Yes, if you spend a lot of time on video or need a more polished image. The gain is not just extra pixels. You also get more room for cropping, sharper detail and, in many better models, stronger optics and image processing.

Most do. The more practical question is whether the webcam works cleanly with your laptop, operating system and preferred platform settings. For everyday business use, USB plug-and-play support is often more useful than a long feature list.

For live 4K video, you need a stable and fairly fast fibre or 5G connection. In practice, many platforms adjust quality to connection conditions. Even so, a 4K webcam can still produce a better-looking image than a basic camera.

Logitech 4K webcam have a strong reputation for business and creator use, especially where buyers want dependable software support and a polished image.

Prices vary quite a bit. Entry-level 4K webcams can be found under £100, while business-grade and creator-focused models rise quickly once you add better optics, HDR, stronger microphones or premium build quality. It is usually wiser to buy for your own use case rather than for price alone.

It depends on the platform you are operating on, the amount of money you have and how often you do streams. A broadcast webcam with autofocus, sufficient low-light capability, and simple OBS compatibility is suitable for most users.

Yes, most webcams are OBS compatible. They are designed for quick connection with common streaming software, including OBS. However, check system compatibility before purchase to ensure a smooth-running setup.

Yes, it creates clear and professional-looking visuals. And it is often preferred in gaming, business, teaching, and overall content creation where bandwidth is a consideration.

They are well-known, easy to install and come in various options for any budget. They are favoured by many users for streaming, video calls, and content work because they combine convenience with the reliable image quality. 

In the UK, they are available at different price levels. The overall cost is mostly determined by resolutions, frame rate, autofocus, and software features.

The Logitech HD webcam are a strong foundation of remote work and business circles that do not need to make any unnecessary efforts when set up. You get a stable image and assurance of service support. Nonetheless, in order to make the budget as effective as it can be, it is advisable to correlate the parameters of a particular model with the technical characteristics of your workplace.

This is the resolution of the camera. Higher resolution means a clearer, sharper picture if you're intending to broadcast yourself at full screen. A 720p Logitech webcam would be more than adequate in the basic calls with your face in a little box in the corner of the screen whereas a 1080p webcam could be better for those who need to be front and centre to present and be the meeting leader. If you really want to step up to high level profesional streaming or presentation, then the gold standard in terms of resolution would be a 4k webcam which would mean that everything you broadcast would be rendered with absolute clarity to your viewers. 

The Logitech 1080p webcams are probably the most suitable for most every day video calls, are also clearer than 720p and offer better clarity without raising the price excessively. 

Every Logitech webcam can work with both.

In the UK, the average cost of a basic 720p Logitech Webcam is about £35 and the most prevalent 1080p models cost about £65. The price of premium 4k versions is higher. 

It is a set of equipment and software that lets people meet face-to-face online.

A simple setup includes a camera, microphone & speaker (conference phone), and screen.

In the UK, the cost depends on the type of setup, the room size and the level of performance required. A regular personal device will be much more affordable than a complete room system.

At its simplest, audio conferencing is a real-time connection between three or more people in different locations using nothing but sound. It is the telephonic equivalent of a meeting room—minus the awkward eye contact and the struggle to find a working HDMI cable.

While it might feel a bit "retro" in the age of high-definition video calls, it remains a staple for professional communication due to its reliability and low barrier to entry.

In a boardroom, the setup usually needs more than a basic call device. A dedicated audio conferencing system or extra meeting room audio equipment helps people at the far end of the table sound clear rather than faint or distorted. In larger rooms, good quality additional microphones are often added to widen coverage and make sure each voice is picked up properly.

Voice-only calls are far less taxing on your office bandwidth and, more importantly, on your team’s mental energy. Video is fantastic for building rapport, but for a fast-paced discussion or for staff joining from a train station with patchy 4G, a stable audio conference is invariably more reliable. It’s a pragmatic choice for a mobile-first workforce using various teleconference systems.

Microsoft has positioned its ACS as a bridge for those moments when an internet connection fails. It allows participants to dial into a Teams meeting via a traditional phone number. This is a lifesaver for staff travelling between sites or for external stakeholders who don't have the app installed but still need to contribute to the cloud conferencing environment.

On the lower end, you can find refurbished legacy units starting from as little as £20.00, while a modern audio conferencing system (like a Teams-certified IP unit) usually sits between £300.00 and £800.00. Beyond the one-off hardware spend on conference phones, you should also factor in modest monthly platform subscriptions – often starting around £3.00 to £10.00 per user – depending on the level of voip conferencing integration your business requires.

A USB hub typically expands one USB port into several, primarily for data and low-power peripherals. A docking station is more robust, often providing video output (HDMI/DisplayPort), Ethernet, and high-wattage power delivery for charging laptops.

Not necessarily. The speed is determined by the "version" of the USB port and the adapter. For instance, a USB 3.0 adapter will support speeds up to 5Gbps. Always ensure your adapter matches the USB generation of your device for maximum performance.

Standard (passive) USB cables often lose signal strength after 5 metres. If you need to connect a device over a longer distance, an "Active" cable with a built-in signal booster is required to maintain data integrity and power.

While many are universal, we stock specialised dongles (like the Jabra Link series) that are optimised for specific professional headsets to ensure features like call control and HD voice work flawlessly.

The primary differences are reliability, support, and contention ratios. Consumer broadband is shared with dozens of other houses in your street (a high contention ratio), which is why speeds drop in the evenings. Business broadband offers much lower contention ratios—or even fully uncontended leased lines—meaning your bandwidth is prioritized. Additionally, business lines come with Static IP addresses for secure remote working and strict Service Level Agreements (SLAs) that guarantee an engineer will fix any faults within a specified timeframe.

Yes, absolutely. High-performance remote workers, executives, and day traders often find that standard residential connections are too unstable for continuous video conferencing or large file transfers. We can install dedicated full fibre business broadband or SoGEA lines directly into your home office, providing you with a static IP and the exact same reliability and SLA guarantees you would expect in a corporate headquarters.

The cost of your business internet depends entirely on the technology available at your premises and the bandwidth your operations require. Standard small business broadband FTTP packages start from highly competitive monthly rates, while Dedicated Ethernet Leased Lines—which provide guaranteed, uncontended symmetrical speeds—represent a higher-tier investment for mission-critical operations. We recommend using our FTTP checker above or contacting our team for a bespoke quote tailored precisely to your location and data usage.

Yes. We can arrange for your new FTTP installation to run alongside your current service. Once your old contract ends, you’ll experience a seamless switch with zero disruption to your network.

No. Because FTTP uses a completely new, dedicated physical line, it is installed separately. Your existing line stays fully active until you are ready to transition your network over to the new full fibre connection.

Yes. For ultimate business continuity, we can configure a dual-WAN router to use your new FTTP line as the primary connection, while keeping your existing FTTC line as an automatic failover backup, ensuring constant uptime and unmatched network resilience.

FTTP (Fibre to the Premises) offers symmetrical, gigabit-capable speeds that are drastically faster and more reliable than copper-based FTTC (Fibre to the Cabinet), easily supporting heavy cloud computing and VoIP without dropping packets.

Yes, Openreach will install a new Optical Network Terminal (ONT) inside your premises. Our team handles the provisioning, and your existing business router can easily be connected to the new fibre terminal.

We can check your availability immediately using our FTTP checker. Once confirmed, we will schedule an engineer installation at a time that works best for you and minimizes any disruption to your daily operations.

Yes they do.

Yes. Passwords can be phished, guessed, or stolen. A secure fingerprint scanner requires physical biological presence, making unauthorised access exceptionally difficult. Furthermore, Project Telecom Verify devices encrypt the fingerprint template locally, eliminating the risk of a central database breach.

Both offer high-level security for your Zero Trust architecture. Fingerprint security is highly effective for dense environments, shared terminals, or physical doors. Conversely, enterprise facial recognition systems offer a frictionless, hands-free authentication experience tailored for rapid access without physical contact.

Enterprise-grade face recognition security systems use advanced 2K infrared (IR) depth-mapping, not just flat 2D photography. This prevents "spoofing" (using a photograph or video to trick the system) and provides a highly secure authentication method that is significantly more robust than traditional legacy access methods.

Our biometric systems are designed primarily for local workstation login, physical door entry, and identity verification at a specific location. For users needing robust, cloud-based account protection across multiple distinct devices or roaming profiles, we recommend our dedicated FIDO2 Security Key Range.

It would not.

For the Jabra Evolve2 55, you need the dedicated Jabra Evolve2 55 Stand. which you can find by clicking the text.

Windows Hello is a personal, secure way to sign in to your Windows 10 or 11 devices using biometrics or a PIN. It offers enterprise-grade security without the need to remember complex passwords.

No. Standard webcams cannot be used for Windows Hello. Facial recognition requires a camera with a specific Infrared (IR) sensor to accurately map your features and ensure that a photo or video cannot be used to spoof the system.

No. One of the primary security benefits of Windows Hello is that your biometric data never leaves your device. It is converted into a mathematical representation, encrypted, and stored locally on the hardware’s Secure Enclave or TPM (Trusted Platform Module).

Windows Hello always requires a backup PIN to be set up during the initial configuration. If you are wearing a mask, have a bandaged finger, or the lighting is too poor for the sensor, you can simply enter your PIN to gain access.

Yes. Most of our Windows Hello peripherals are designed for immediate use. Once plugged into a USB port, Windows will typically recognise the device and allow you to configure it immediately through the 'Sign-in options' in your account settings.

Yes. These devices are fully compatible with both standard Windows Hello and Windows Hello for Business (WHfB), making them suitable for individual users and large-scale corporate deployments alike.

The right choice depends on your specific compliance needs and budget. Project Telecom is our recommended brand for businesses looking for local support and high-volume value. For organisations requiring specific legacy protocols (like Yubico OTP), we offer a range of global alternatives. All keys we stock are fully FIDO2 certified.

Absolutely. All security keys in our portfolio are FIDO2 and U2F certified. They are designed for "Plug-and-Play" compatibility with Microsoft Entra ID (Azure AD) and Google Workspace without the need for custom drivers.

Security is our priority. Biometric FIDO2 keys (such as the Project Telecom ZK series) use a "Secure Element" chip to store fingerprint templates. The data is encrypted on the device itself and never leaves the hardware. It is never uploaded to the cloud, ensuring total compliance with privacy laws.

Yes. Project Telecom hardware uses the same global FIDO2 standards as Yubikey. Many businesses choose our house brand to benefit from identical cryptographic security while saving on hardware costs and gaining access to local account management.

The primary difference between a keyed RJ45 and a regular (non-keyed) RJ45 connector is a physical design feature intended to prevent "incorrect plugging"—a concept known as mechanical keying.

While both connectors look almost identical at a glance, they serve different operational purposes.

1. Physical Design

• Regular RJ45: This is the standard 8P8C (8 position, 8 contact) connector used for almost all Ethernet networking. It has a rectangular body with a flexible locking tab on the bottom center. It is designed to fit into any standard RJ45 port.

• Keyed RJ45: This connector features a small, raised moulded ridge (the "key") on one side of the connector body. This ridge prevents the plug from being inserted into a standard, non-keyed socket.

2. The Functional Purpose

The key exists to ensure that a specific cable is only plugged into a specific, matching jack. This is crucial in environments where multiple types of signals are running through the same patch panel or wall outlet.

• Signal Protection: In older or specialised telecommunications systems, some RJ45 ports might carry high-voltage DC power or different data protocols that could damage a standard network card.

• Identification: It acts as a physical "fail-safe" so that a user cannot accidentally plug a data-sensitive or high-voltage line into a standard laptop or switch.

3. Compatibility

• Regular Plugs: These can technically fit into a keyed jack, but they will not lock properly or may have a loose connection because the jack is expecting that extra slot for the key.

• Keyed Plugs: These cannot be inserted into a standard Ethernet port. If you try to force it, you will likely snap the plastic or damage the internal pins of the socket.

If you're plugged into a traditional land-line, then yes!
If you're plugged into a router using something like BT's Digital Voice, then no. You would have to purchase a UPS (Uninterruptable Power Supply) essentially a battery backup, to keep your phone and router functional.

Yes! You simply select the same channel for all the four radios.

If your Vodafone hub has an analogue phone port on the back, then yes.

It's impossible to give a short answer to this as there are too many variables to consider, however we have written a guide to PMR446 radios and what their expected ranges are as they're all set at a fixed output power due to the regulated specifications of the format. Click the link below to read the article which should help answer your question.

https://www.pmctelecom.co.uk/blog/pmr446-radio-frequency-information/

Yes, it has three ringtones.

If your modem / router has an UK analogue telephone port, yes.
The BT Smart Hub 3 is one such router.
Look for a UK analogue phone socket on the back of your router.

If your modem / router has an UK analogue telephone port, yes.
The BT Smart Hub 3 is one such router.
Look for a UK analogue phone socket on the back of your router.

Yes, if you have a BT Digital Voice Router, this phone will be compatible. 
For more information, check BT's website here: https://www.bt.com/broadband/digital-voice

Here's a short informational video from BT Explaining how it works.

The Avire Memcom Lift Auto Dialler 453 211ML isn't a product we have experience with, but this Cisco ATA192 Multiplatform Analog Telephone Adapter is designed to take an analogue phone signal and allow it to be utilised in a digital environment such as an in-house VOiP phone system.

I'm not sure if this information helps, but the device is pretty simplistic in it's purpose so you may need to check with the guys at Avire.

Yes, two-way radios are ideal for farms, construction sites, and events because they offer instant, reliable, and durable communication that works independently of mobile networks.

They are superior to mobile phones in these environments because they:

• Provide instant connection via push-to-talk, even in remote or low-signal areas.

• Withstand harsh conditions, being built for dust, water, and drops.

• Enhance safety with features like lone-worker alerts and emergency buttons.

• Enable group coordination across large teams simultaneously.

Whether you need a simple, licence-free setup for a small event or a high-powered, licensed system for a sprawling farm or building site, they are a professional-grade necessity for operational efficiency.

Hello, this probably wouldn't work, as the ATA adapter's voltage isn't quite strong enough to trigger the loud ringer. The loud ringer needs a voltage of between 60v and 100v to trigger a response, but the ATA adapter only sends a voltage of 60v which is right at the bottom of the expected range, so we couldn't be confident it would work consistently for you.

Hosiden have designed a new version of their tone caller that will work with ATA's but it isn't available yet.

As soon as the Bedlam Loud Tonecaller - ATA is made availlable we'll ave it ready for sale on our website.

No, PMR446 radios are entirely licence-free. They are legal to use across the UK and the European Union without any registration, monthly fees, or Ofcom licensing costs. You can literally take them straight out of the box, turn them on, and start communicating.

The maximum communication distance depends heavily on your surroundings due to the lower 0.5-Watt power limit:

• Open Spaces & Countryside: You can expect a range of around 3 to 5 miles (5 to 8 km), and sometimes even further if you have a direct line of sight from a high point like a hilltop.

• Built-up Areas & Cities: In urban environments with concrete buildings, trees, and vehicles, the range drops to roughly 0.5 to 1 mile (1 to 1.5 km) because obstacles block the radio signal.

• Indoors: Inside a typical office, school, or retail environment, they easily cover up to 10,000 square feet or across several floors.

Yes, they are highly popular and cost-effective solutions for many small-to-medium businesses. They are ideal for high-street shops, schools, restaurants, hotels, warehouses, and small event management teams.

However, if your business operates across a massive construction site, handles heavy security in concrete buildings, or requires completely private, encrypted channels over long distances, you may want to look into licensed business radios (which operate at higher power limits up to 5 Watts).

Yes, absolutely. Because PMR446 is a universal standard, a Motorola radio can easily talk to a Kenwood, Cobra, or Hytera radio. As long as both devices are set to the exact same channel frequency and use the same privacy code (sometimes called sub-channels or CTCSS/DCS codes), they will communicate perfectly regardless of the brand.

Yes. To legally operate high-power, long-range business two way radios in the UK, you must hold a valid Ofcom licence.
Standard, licence-free walkie talkies (known as PMR446) are legally restricted to a tiny 0.5-watt output, which heavily limits their distance.
True long-range models transmit at up to 5 watts or more. Because they are so much more powerful, Ofcom regulates them to manage frequency allocation, ensuring your business gets a secure, private channel free from local cross-talk and static interference.

The main difference is how the radio waves interact with physical obstacles.

• UHF (Ultra High Frequency): These waves are shorter and excellent at penetrating structural obstacles. UHF models make the perfect warehouse radios or security radios because they can punch through thick concrete walls, steel frames, and dense indoor environments.

• VHF (Very High Frequency): These waves are longer and naturally bend around the Earth's curvature, making them ideal for wide-open spaces. VHF radios are preferred for outdoor settings like expansive agricultural land, large open-air events, or as rugged construction radios on sprawling sites.

While a standard 5 watt two way radio can easily achieve a range of 3 to 10 kilometres (or more) in open conditions, there is no single, fixed distance.

Your actual range depends entirely on three factors:

1. Terrain and environment: Open fields allow signals to travel much further than dense urban city centres.

2. Building materials: Reinforced concrete and steel will compress a signal more than brick or timber.

3. Radio setup: Upgrading to a digital network or installing an on-site repeater can extend your coverage over massive industrial zones or multi-storey properties.

For professional use, absolutely. Licence-free PMR446 radios are cheap and handy for small shops or family trips, but they have major drawbacks for businesses: they operate on just 0.5 watts of power, cover very short distances, and use public channels where anyone nearby can interrupt or overhear your conversations.

Licensed two way radios offer up to 10 times the power, vastly superior coverage, crisp audio clarity, and a private frequency that ensures your internal team communications remain secure and confidential.

Hello Tadas

Here's some more information. Say cheese! I'm going to take a screenshot of this.

Hobbies include

• Running
• Travelling
• Fixing PMC's shit

Any organization where instant site communication and staff safety are priorities will rely on these devices. The most common sectors include:

• Construction & Logistics: Coordinating crane lifts, ground teams, and heavy machinery safely.

• Warehousing & Distribution: Keeping massive fulfillment centres running smoothly across split shifts.

• Security & Crowd Control: Ensuring immediate, reliable lines of communication during critical incidents.

• Property Management & Education: Connecting maintenance, hospitality, and security staff across large campuses or multi-building corporate parks.

To get the most out of your hardware, the right radio accessories are essential. Heavy-duty radio headsets allow hands-free communication and ensure messages can be heard in noisy environments like factories or construction sites.

To keep your fleet organized back at base, multi-unit chargers let you charge up to six or twelve handsets simultaneously from a single wall outlet, preventing a messy tangle of individual cables. Finally, prioritizing models with excellent battery life ensures your team isn't left cut off halfway through a long twelve-hour shift.

A public address system (commonly known as a PA system) is an electronic sound amplification and distribution network. It uses microphones, amplifiers, and speakers to allow a person to address a large crowd, make announcements across various rooms, or broadcast background music throughout a venue. These systems are essential tools for communication, crowd management, and emergency evacuations in commercial properties.

A standard public address setup relies on a continuous signal chain made up of three core categories:

• Inputs: Microphones (desktop, handheld, or wireless), media players, or paging gateways that connect to phone lines.

• Processing & Amplification: Mixers to control volume and audio balance, alongside power amplifiers that boost the audio signal so it can drive the speakers.

• Outputs: The physical public address system speakers (such as ceiling, wall-mounted, or horn speakers) that project the sound to the audience.

The key difference lies in how the audio signal is transmitted:

• Standard PA System: Relies on traditional, dedicated analogue copper wiring to connect the amplifier directly to the speakers. It is highly reliable for single buildings but can be rigid and costly to re-wire if you expand.

• IP PA System: Converts audio into digital data packets and transmits them over your existing local computer network (LAN) using standard Ethernet cables. They offer massive flexibility, allowing you to scale effortlessly, control individual network speakers remotely, and integrate directly with VoIP phone systems and security networks.

The right choice depends entirely on your specific environment and ambient noise levels:

• Ceiling Speakers: Best for indoor environments with suspended ceilings (like offices, retail shops, and school corridors) where subtle aesthetics and even, dispersed sound are required.

• Wall-Mounted Cabinets: Ideal for classrooms, meeting rooms, or restaurants that lack false ceilings, providing excellent directional sound for both speech and background music.

• Horn Speakers: Best for high-noise areas and outdoor spaces (such as warehouses, car parks, and sports grounds) because they project crisp, highly intelligible speech over long distances and withstand harsh weather.

Yes, they are highly suitable and practical for many business scenarios. While they aren't meant to replace a permanent, multi-zone commercial public address system, portable units are perfect for temporary sites, outdoor events, warehouse briefings, and corporate presentations. They combine a microphone receiver, amplifier, and loudspeaker into a single, easily transportable unit—often powered by an internal rechargeable battery—allowing businesses to deploy clear audio anywhere at a moment's notice.

Technically speaking, yes, but with a large caveat. Please read more...

If you're asking about home use, you may already be using VoIP without even knowing about it, if you have made the switch to fibre broadband, it may be that you're plugging your existing analogue phone directly into your provided router, which means that yes, you are already using VoIP, but you should be looking at our range of Landline Phones for your home instead.

If you're keen on using the sorts of features you find in a real business phone (perhaps you have a larger house with a cabled internal network), then you can find providers who will be able to set-up a cloud based home telephone account for you, where you could technically purchase the phones on our website and set them up for home use, but they do require a healthy dose of technical knowledge to set-up and aren't really designed for the regular home user as they are not "plug and play" like a regular analogue telephone is.

The VoIP phones in our VoIP category are designed for businesses that have specific business VoIP telephone contracts.

There are situations where a VoIP phone for small business users and households can get elements of VoIP at no direct cost. There are apps that come with free inbound and outbound app-to-app calls, and several providers provide a basic inbound number with a pay-as-you-go outbound call plan. Nevertheless, even then, you have to pay to use broadband, and free plans are usually not supported or feature-rich. For a main business office line, it is usually wiser to choose a paid VoIP phone UK plan with transparent pricing, proper customer service and clear terms for emergency calling.

In most cases you could simply plug your VoIP telephone handset or adaptor into a spare LAN port on your router, however in most businesses it's typical that some sort of internal networking infrastructure will have been installed, so it is more common for handsets to be plugged into an available RJ45 port near a desk which itself connects back to the router, likely via a network switch. It's important to note that there are a range of WiFi enabled VoIP phones should you not have the cabling infrastructure available.

Modern fibre broadband is well capable of handling the sorts of VoIP phone traffic a small business is likely to be dealing with. VoIP calls take up a tiny amount of data bandwith, so in most cases, reliability is rock solid. For a smaller business, if you're using the same internect connection for voice and data, ensure that the QoS (Quality of Service) is set-up on your router so that it allows for there to be some bandwidth always available to make calls if your users are likely to be using up that bandwidth which could impact your business calls.

Larger businesses with hundreds of phone users would likely have separate dedicated VoIP packages to handle calls. Larger businesses still, would likely also have a failsafe network connection to back that up.