For most UK offices, the “best” option is the one people will feel comfortable wearing all day. Start with comfort and reatures: a featherweight headband, cushy pads, and robust mic boom, also, check for inline controls and a visible mute light. Next think about the amount of background noise around you, do you need a noise cancelling microphone to enable callers to hear you clearly over the hum of a busy call centre? Finally, match USB the connector to your hardware USB-A or USB-C, and confirm warranty and any support you may need. If you are buying for a team, you could pilot two or more models with real users and then invest in the headset with a mic for pc that gets the best reception. At PMC we stock some of the most trusted brands, including, Jabra, Poly, Epos, Project Telecom and Yealink. Start with these brands and you won't go far wrong!