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PMC Telecom Blog

  • Is The Future of Call Centres on UK Soil?

    New call centre jobs are created in the UK - but only until the robots can take over, say experts. We’ve seen the headlines on how Vodafone vows to bring 2,100 call centre jobs back to the UK as part of an enormous, £2 billion investment project. New customer service roles... Read more
  • The best contact centre headsets - and how to get the bargains

    Contact centre headsets are big business. The various and complex designs out there mean that it’s now possible to fish out the perfect model for a very happy workplace - but the downside is a big one - there are simply too many to choose from. It’s not all about being... Read more
  • How cloud telephone systems are saving your business money

    If your head is in the clouds about cloud-based phone systems for your business, you are not alone. As more and more companies make the switch over to the cloud (Hosted VoIP), questions arise as to what is making it so popular and whether or not it is a worthwhile investment... Read more
  • Businesses warned to prepare for the new £1 coin

    The new £1 coin is coin is coming. It’s been dubbed as the “most secure coin in the world” by The Treasury – and with its 12-sided, distinctive shape, it does make it pretty difficult to fake. We’ve all been lumbered with a dodgy £1 coin at one time or... Read more
  • How Mobile Tech Is Keeping Us Safe

    [caption id="attachment_1308" align="aligncenter" width="600"] Safeture App[/caption] Mobile technology is now the norm. Social media and mobile apps form a huge percentage of the way in which we communicate and even behave; it’s shaping our lives socially, psychologically and psychically. But in a time where the world is smaller yet more unpredictable... Read more
  • IoT To Overtake Mobile By 2018

    According to a Mobility Report conducted by Ericsson, Internet of Things devices will overtake mobile phones as the “largest category of connected device by 2018”. This may seem unsurprising to those who are aware that the category of Internet of Things devices ranges from cars, electronics, machines, utility metres, health devices... Read more
  • Jabra Evolve are the #1 headsets for increasing productivity

    Jabra Evolve are the #1 headsets for increasing productivity Headsets. Productivity. Evolved. Businesses lose out on £250m/year from distractions at work - The Jabra Evolve is here to help Businesses are losing out massively due to distractions within the workplace. Managers and business owners are starting to embrace using tech to re-energise and... Read more
  • The BT Expansion Continues

    BT, the largest telecoms company in the United Kingdom, is continuing its expansion with the roll-out of new pay monthly mobile services. The service will offer customers smartphones from Apple, Samsung and other leading mobile phone brands. This may seem confusing to some since BT recently purchased the mobile phone network... Read more
  • Top 14 Call Centre Headsets

    Here is our expertly picked list of the top 14 call centre headsets on the market. Whether you’re looking to start a new business or upgrade your existing headset to the best possible system this list is your perfect guide! Jabra Biz 2300 1. Jabra Biz 2300 £75 It’s important to have top of the range features for... Read more
  • PMC Telecom hit the B2B Marketing Expo at ExCeL London

    The marketing team at PMC Telecom recently travelled to London for the B2B Marketing Expo at ExCeL to learn about the new and exciting marketing tools available for the digital era. Here’s a list of our favourite finds from the two-day event. MOST HELPFUL MARKETING TOOLS With the digital marketing field ever... Read more

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