Headsets for Microsoft Teams

Yes! All USB wired headsets should integrate well with the Microsoft Teams, Zoom, Google Meet, Cisco Webex and more.

There are specific models which you will find that are marked as "Certified for Microsoft Teams" - these headsets have specific firmware, and hardware buttons that more deeply integrate with Teams. 

USB Headsets Certified for Microsoft Teams come with a specific "Teams" button on the headset that has a number of features, such as bringing the Teams app to the front of your screen - useful with tab stacked, busy desktops when you need to make a quick call. The button also allows you to quickly join meeting, canswer calls, check notifications, "raise hand" in meetings, and more.

With a standard USB headset if you press the mute button on the headset, this only mutes output to the microphone on th headset, but still shows you as audibe on Teams - with a Teams Certified headset, the closer hardware and software integration will show you as muted on teams as well as being physically muted on your headset. 

Look at the USB ports you actually have available and pick whichever are on your device.

Many office PCs still run USB-A, while newer laptops may be USB-C only. If you use docks, check what type of USB ports are available on the dock as well as the laptop. Adaptors are readily available to switch between USB types, but they’re easy to lose and can become the weak link in a team rollout. If you’re buying for a department, standardising the connector where possible will save time and support headaches.

Choosing the "best" Microsoft Teams headset depends on your specific work environment—whether you're in a bustling open-plan office, working hybrid from home, or managing a executive suite.

The market in the UK is dominated by Jabra, Poly (HP), and Yealink, all of which offer "Teams Certified" headsets featuring a dedicated Teams button for instant meeting joins

At PMC we stock a full range of MS Teams Certified Headsets from the best known brands on the market.

In a busy work environment, a Microsoft Teams Certified headset is more than just an audio device; it is a hardware extension of the Teams app itself. Unlike standard headsets, certified devices undergo rigorous testing to ensure seamless integration and consistent performance.

Key Benefits & Features

• Integrated Teams Button: Most certified headsets feature a dedicated Microsoft Teams button. With a single press, you can:

  • Bring the Teams app to the foreground of your desktop.

  • Join a meeting that has already started.

  • View missed calls or check your voicemail.

• Synchronized Muting: This is the most significant "quality of life" feature. When you press the mute button on a certified headset, it syncs directly with the Teams app. Your status on screen will change to "Muted," ensuring your colleagues know you aren't speaking. On non-certified headsets, you might be muted locally, but the app still shows your microphone as active, leading to confusion.

• Remote Call Control: Even if you aren’t sitting at your desk, you can answer or end calls and "Raise Your Hand" during a presentation directly from the headset controls.

• Superior Audio Standards: Certification requires the device to meet specific hardware benchmarks for background noise suppression and voice clarity, ensuring you sound professional even in noisy home or office environments.

• Plug-and-Play Reliability: Certified devices are designed to work instantly without additional driver configuration. The firmware is specifically tuned to talk to the Teams desktop client, preventing the "can you hear me now?" troubleshooting sessions.

Most do, but it’s still worth checking product pages for explicit support. Mute sync means the headset’s mute button stays aligned with the mute state in Teams, which helps when you hop between meetings or switch windows mid-call. Status indicators (often a small light) give you a quick visual cue for call and mute state, which is helpful during screen shares or when you’re working hands-free. If these are priorities, look for clear confirmation rather than assuming every model includes them.

On well-supported devices, yes, and it makes a real difference in busy schedules. Being able to answer and end calls from the headset helps when you’re away from the keyboard, and on-headset volume control is useful when a meeting runs louder than expected. If you’re buying for a workplace, check whether the model supports these functions across your operating systems and whether firmware updates are available. Many MS Teams certified headsets also include call indicators that help users manage meetings without constantly checking the screen.

Yes. Even when a headset is tuned for Teams, it typically works as a standard audio device in other meeting apps. You might not get every platform-specific feature everywhere, but the core basics (mic input and headphone output) tend to work across Zoom and Google Meet. If you regularly switch between apps, focus on fit, mic performance, and connection stability first, then treat Teams features as an extra. This is also why many buyers look at Microsoft Teams compatible headsets when they want one device for mixed platforms.

Both technologies can work in tandem with each other. A noise reducing microphone is designed in a way to help reduce background noise by employing good design and engineering such as physical foam shielding to help block background frequencies, or making the microphone point towards the user's mouth, whilst shielding the rear.

ANC is a hardware and software technology that includes extra built in microphones usually within the headset’s ear cups - these microphones pick up ambient background noise, then using software built-in to the headset, equalize out that background sound from the sound picked up from the main microphone near the user's mouth so that sounds of keyboards tapping, traffic, colleagues chattering, washing machines etc, should all be completely mitigated with the Active Noise Cancellation tech built into your wireless headset.

The only minor downside with ANC is that if you're super specific on the quality of your voice, for example, a broadcaster or singer - when ANC is actively working it can flatten out some of your own speech in some situations, so this is worth bearing in mind for those edge cases, however ANC is a phenomenal technology for the rest of us!

Both technologies can work in tandem with each other. A noise reducing microphone is designed in a way to help reduce background noise by employing good design and engineering such as physical foam shielding to help block background frequencies, or making the microphone point towards the user’s mouth, whilst shielding the rear.

ANC is a hardware and software technology that includes extra built in microphones usually within the headset’s ear cups - these microphones pick up ambient background noise, then using software built-in to the headset, equalize out that background sound from the sound picked up from the main microphone near the user’s mouth so that sounds of keyboards tapping, traffic, colleagues chattering, washing machines etc, should all be completely mitigated with the Active Noise Cancellation tech built into your wireless headset.

The only minor downside with ANC is that if you’re super specific on the quality of your voice, for example, a broadcaster or singer - when ANC is actively working it can flatten out some of your own speech in some situations, so this is worth bearing in mind for those edge cases, however ANC is a phenomenal technology for the rest of us!