EPOS Sennheiser Office & Business Headsets

Look at the USB ports you actually have available and pick whichever are on your device.

Many office PCs still run USB-A, while newer laptops may be USB-C only. If you use docks, check what type of USB ports are available on the dock as well as the laptop. Adaptors are readily available to switch between USB types, but they’re easy to lose and can become the weak link in a team rollout. If you’re buying for a department, standardising the connector where possible will save time and support headaches.

Both technologies can work in tandem with each other. A noise reducing microphone is designed in a way to help reduce background noise by employing good design and engineering such as physical foam shielding to help block background frequencies, or making the microphone point towards the user's mouth, whilst shielding the rear.

ANC is a hardware and software technology that includes extra built in microphones usually within the headset’s ear cups - these microphones pick up ambient background noise, then using software built-in to the headset, equalize out that background sound from the sound picked up from the main microphone near the user's mouth so that sounds of keyboards tapping, traffic, colleagues chattering, washing machines etc, should all be completely mitigated with the Active Noise Cancellation tech built into your wireless headset.

The only minor downside with ANC is that if you're super specific on the quality of your voice, for example, a broadcaster or singer - when ANC is actively working it can flatten out some of your own speech in some situations, so this is worth bearing in mind for those edge cases, however ANC is a phenomenal technology for the rest of us!

Both technologies can work in tandem with each other. A noise reducing microphone is designed in a way to help reduce background noise by employing good design and engineering such as physical foam shielding to help block background frequencies, or making the microphone point towards the user’s mouth, whilst shielding the rear.

ANC is a hardware and software technology that includes extra built in microphones usually within the headset’s ear cups - these microphones pick up ambient background noise, then using software built-in to the headset, equalize out that background sound from the sound picked up from the main microphone near the user’s mouth so that sounds of keyboards tapping, traffic, colleagues chattering, washing machines etc, should all be completely mitigated with the Active Noise Cancellation tech built into your wireless headset.

The only minor downside with ANC is that if you’re super specific on the quality of your voice, for example, a broadcaster or singer - when ANC is actively working it can flatten out some of your own speech in some situations, so this is worth bearing in mind for those edge cases, however ANC is a phenomenal technology for the rest of us!

The EPOS IMPACT series is specifically engineered for desk-based professionals and contact centres who require high-performance noise cancellation and all-day durability. The EPOS ADAPT series is designed for hybrid workers, offering stylish, portable designs with versatile connectivity for the office, home, or commuting.

Yes, many models in the EPOS range are Microsoft Teams Certified. These headsets feature a dedicated Teams button for instant joining of meetings and are optimized for the highest audio standards required by Microsoft’s Open Office specifications.

To keep your headset performing at its best, you should download the EPOS Connect software (available for Windows and Mac). This allows you to update firmware, customise audio settings, and ensure compatibility with your softphone provider.

EPOS DECT headsets, such as the IMPACT SDW 5000 series, offer a significantly longer range than Bluetooth—typically up to 55m in a standard office and up to 180m in line-of-sight conditions.

Yes, many EPOS wireless headsets feature multi-point connectivity, allowing you to pair with two devices simultaneously (e.g., your PC via a USB dongle and your smartphone via Bluetooth) and switch between them seamlessly.