Teams Certified vs Teams Compatible: what’s the difference?

Certified models got that extra level and aim for tighter integration with Microsoft Teams controls and indicators, while Teams compatible headsets focus on delivering solid audio without having that tight integration with Microsoft Teams that Certified Headsets have in matching each of the Teams control behaviours.

Teams Compatible can be fine if your team mainly uses on-screen buttons and just wants a great quality headset.

Teams Certified is a better fit when people rely on headset controls throughout the day that map specifically to functions within the Microsoft Teams application, such as the mute button which will synchronise its status with MS Teams if you're using a Microsoft Teams Certified Headset. If you’re rolling out devices at scale, certification can reduce variation between user experiences across different laptops and setups.