Yealink Headsets

Look at the USB ports you actually have available and pick whichever are on your device.

Many office PCs still run USB-A, while newer laptops may be USB-C only. If you use docks, check what type of USB ports are available on the dock as well as the laptop. Adaptors are readily available to switch between USB types, but they’re easy to lose and can become the weak link in a team rollout. If you’re buying for a department, standardising the connector where possible will save time and support headaches.

Start with your environment and call volume. For general office use, prioritise comfort, an adjustable, noise cancelling mic boom, and easy to reach mute controls. If you hot-desk, keep setup simple, a wired USB headset might be ideal so you’re not reconfiguring settings every morning. For desk-phone users, look for a Yealink phone headset that properly connects to your handset and suits your typical usage, being that calls only, calls and colleague interaction, or total focus.

Yes. All Yealink Headsets will work with Microsoft Teams, however to guarantee 100% functionality choose the Yealink Microsoft Certified models which have specific controls that function with Teams, such as call answering and the ability to switch instantly to the app by pressing your MS Teams button on your Yealink Headset. Yealink MS Teams Certified Headset models also function with the app's mute status syncing.

USB is the “least drama” option for fixed desks: it’s reliable and easy to support. Bluetooth is best for mobility and switching between a laptop and a mobile, but it adds charging and occasional reconnection. DECT is ideal when you want longer range and more stable wireless coverage around an office. If you mainly use a desk phone, choose a headset for Yealink phone setups that matches your handset’s connection needs, then keep the rest of your workflow consistent.

Both technologies can work in tandem with each other. A noise reducing microphone is designed in a way to help reduce background noise by employing good design and engineering such as physical foam shielding to help block background frequencies, or making the microphone point towards the user's mouth, whilst shielding the rear.

ANC is a hardware and software technology that includes extra built in microphones usually within the headset’s ear cups - these microphones pick up ambient background noise, then using software built-in to the headset, equalize out that background sound from the sound picked up from the main microphone near the user's mouth so that sounds of keyboards tapping, traffic, colleagues chattering, washing machines etc, should all be completely mitigated with the Active Noise Cancellation tech built into your wireless headset.

The only minor downside with ANC is that if you're super specific on the quality of your voice, for example, a broadcaster or singer - when ANC is actively working it can flatten out some of your own speech in some situations, so this is worth bearing in mind for those edge cases, however ANC is a phenomenal technology for the rest of us!

Both technologies can work in tandem with each other. A noise reducing microphone is designed in a way to help reduce background noise by employing good design and engineering such as physical foam shielding to help block background frequencies, or making the microphone point towards the user’s mouth, whilst shielding the rear.

ANC is a hardware and software technology that includes extra built in microphones usually within the headset’s ear cups - these microphones pick up ambient background noise, then using software built-in to the headset, equalize out that background sound from the sound picked up from the main microphone near the user’s mouth so that sounds of keyboards tapping, traffic, colleagues chattering, washing machines etc, should all be completely mitigated with the Active Noise Cancellation tech built into your wireless headset.

The only minor downside with ANC is that if you’re super specific on the quality of your voice, for example, a broadcaster or singer - when ANC is actively working it can flatten out some of your own speech in some situations, so this is worth bearing in mind for those edge cases, however ANC is a phenomenal technology for the rest of us!

Yes! Yealink Headsets will work on both Windows, Mac and Linux based PCs. In most cases you will need to do some basic configuration which involves connecting the headset, then visiting the settings menu on your device and application to select the Yealink Headset and Microphone you wish to use for your given application, whether that be Microsoft Teams, Zoom, Google Meets or any of the other many softphone or meeting platforms there are out there.

Mono (or monaural) headsets only cover one ear and allows you to be aware of what is going on around you – useful at reception desks or similar customer service roles where you need to take calls with colleagues and be able to communicate easily with those around you. 

Stereo (or Binaural) headsets are better for if you need to concentrate in a noisy environment as they minimise distractions. Choose a model with larger earcups if you work in a particularly noisy environment or want the best audio quality when listening to other types of audio, not just calls.

Yealink USB Headsets are plug-and-play for laptops and computers. 

Bluetooth is the flexible option for those who change devices and are mobile; in most cases, this will be the reason one may choose a Yealink Bluetooth headset, especially in a hybrid scenario.

A DECT Headset typically comes with a base station that remains connected to your PC via USB, but the Headset to base connection with its DECT standard will give you phenomenal roaming range.