Do USB headsets work with Microsoft Teams and Zoom controls?

Yes! All USB wired headsets should integrate well with the Microsoft Teams, Zoom, Google Meet, Cisco Webex and more.

There are specific models which you will find that are marked as "Certified for Microsoft Teams" - these headsets have specific firmware, and hardware buttons that more deeply integrate with Teams. 

USB Headsets Certified for Microsoft Teams come with a specific "Teams" button on the headset that has a number of features, such as bringing the Teams app to the front of your screen - useful with tab stacked, busy desktops when you need to make a quick call. The button also allows you to quickly join meeting, canswer calls, check notifications, "raise hand" in meetings, and more.

With a standard USB headset if you press the mute button on the headset, this only mutes output to the microphone on th headset, but still shows you as audibe on Teams - with a Teams Certified headset, the closer hardware and software integration will show you as muted on teams as well as being physically muted on your headset.