Alcatel-Lucent Enterprise ALE-20h Hybrid Digital/IP Desk Phone

The Alcatel-Lucent Enterprise ALE-20h Desk Phone is a professional hybrid Digital/IP desk phone designed to provide flexible everyday communications across compatible Alcatel-Lucent Enterprise telephone system environments.

Combining Digital and IP connectivity within a single desk phone, the ALE-20h provides organisations with greater deployment flexibility while supporting migration from existing digital infrastructure towards IP communications. A 2.8-inch backlit display, full-duplex hands-free speakerphone and flexible headset connectivity provide the essential functionality required for everyday professional calling.

Its straightforward desktop design makes the ALE-20h particularly suitable for office employees, reception areas, administrative staff and other business users who require dependable access to their Alcatel-Lucent Enterprise communication system.

Please Note - The Alcatel-Lucent ALE-20h is a professional system desk phone designed for use with compatible Alcatel-Lucent Enterprise communication infrastructure. Available features and connectivity can depend on the connected telephone system and whether the phone is deployed in Digital or IP mode.

Hybrid Digital & IP Connectivity

One of the key advantages of the Alcatel-Lucent ALE-20h is its ability to support both Digital and IP deployment, providing greater flexibility for organisations operating compatible ALE communication infrastructure.

The hybrid design can help organisations continue using compatible digital infrastructure while providing a migration path towards IP communications without requiring a completely different desk phone.

2.8-Inch Backlit Display

The ALE-20h features a 2.8-inch monochrome display with 128 x 64 pixel resolution and white backlighting, providing a clear interface for everyday call handling and supported telephone system functions.

Contextual keys and four-way navigation provide straightforward access to commonly used functions, helping employees manage everyday communications efficiently.

Full-Duplex Hands-Free Calling

An integrated full-duplex hands-free speakerphone provides users with the option of managing calls without continuously holding the handset.

Microphone mute and supported audio functionality provide additional flexibility for professional conversations, while wideband audio is available when the phone is operating in IP mode.

Flexible Headset & Accessory Connectivity

The ALE-20h provides an RJ9 headset connection for compatible wired headsets together with USB-A and USB-C connectivity for supported accessories.

This provides greater flexibility for users who prefer headset-based calling or organisations that need to connect compatible Alcatel-Lucent Enterprise accessories.

Flexible Digital/IP Power

Power requirements depend on how the ALE-20h is deployed.

When operating in IP mode on compatible network infrastructure, the phone supports Power over Ethernet (PoE). Compatible digital deployments can use Power over Digital Line (PoDL), providing flexibility across different ALE system environments.

A compatible local USB-C power adapter can also be used where required.

Please Check Your Required Model

This version - The 3ML37020BA ALE-20h is the hybrid Digital/IP model, whilst the 3ML37020BB ALE-20 is the IP-only version. Although the two phones are similar in appearance and features, they are designed for different system requirements, so we recommend checking your part number and system compatibility before ordering.

Key Features

• Alcatel-Lucent Enterprise ALE-20h Essential DeskPhone
• Hybrid Digital/IP Connectivity
• 2.8-Inch Monochrome Backlit Display
• 64 x 128 Pixel Resolution
• White Display Backlight
• Contextual Function Keys
• Four-Way Navigation
• Full-Duplex Hands-Free Speakerphone
• Wideband Audio in IP Mode
• Microphone Mute
• Hearing Aid Compatible (HAC)
• RJ9 Headset Connection
• USB-A Connectivity
• USB-C Connectivity
• Fast Ethernet Connection
• Power over Ethernet (PoE)
• Power over Digital Line (PoDL)
• Optional Local USB-C Power Adapter
• Wall Mounting Supported with Optional Kit
• Designed for Compatible Alcatel-Lucent Enterprise Communication Systems

Technical Specifications

Display

• 2.8-Inch Monochrome Display
• 64 x 128 Pixel Resolution
• White Backlight
• Contextual Function Keys
• Four-Way Navigation

Digital & IP Connectivity

• Hybrid Digital/IP Operation
• RJ45 Digital/IP Interface
• Fast Ethernet 10/100Mbps
• NOE-IP Protocol - IP Mode
• NOE Protocol - Digital Mode
• USB-A Port
• USB-C Port
• RJ9 Headset Connection

Audio & Calling

• Full-Duplex Hands-Free Speakerphone
• Wideband Audio in IP Mode
• Microphone Mute
• Echo Suppression
• Wired Headset Support
• Hearing Aid Compatible (HAC)

Power

• Power over Ethernet (PoE)
• PoE Class 1
• Power over Digital Line (PoDL)
• Optional USB-C Local Power Adapter

Installation

• Desktop Installation
• Adjustable Stand - 40° / 55°
• Wall Mounting Supported - Optional Wall Mounting Kit Required

Product Information

• Manufacturer - Alcatel-Lucent Enterprise
• Model - ALE-20h Essential DeskPhone
• Manufacturer Part Number - 3ML37020BA
• Product Type - Hybrid Digital/IP System Desk Phone
• Handset Type - Corded

Package Contents

• Alcatel-Lucent ALE-20h Hybrid Digital/IP Desk Phone
• Corded Handset
• Desk Stand
• Safety Sheet

*Please Note - A mains power adapter is not included as standard. The ALE-20h can be powered via compatible PoE or digital-line infrastructure, depending on how the phone is deployed