Project Telecom PT20 Telephone

The Project Telecom PT20 is a dependable, hard-wearing corded telephone engineered specifically for busy office environments, reception desks, and hotel guest rooms. Combining a clean, professional aesthetic with a robust ABS plastic housing, it ensures reliable daily communication performance built to handle heavy call volumes.

Traditional Analogue Connectivity & Plug-and-Play Setup

The Project Telecom PT20 functions as a dependable analogue corded telephone, plugging directly into a standard phone socket via an RJ11/BT line cord. Designed for immediate deployment in homes, offices, and hotel guest rooms, it requires no complex network configuration or external power adapters, offering straightforward fixed-line communication right out of the box.

Dual-Interface Expansion Design

Featuring a versatile dual-interface expansion design, the PT20 is equipped with dual telephone line ports. One interface connects directly to the incoming telephone line, while the second secondary port allows you to link an additional extension device, a fax machine, a printer, or a point-of-sale (POS) machine. This practical pass-through capability maximises desktop efficiency in busy retail counters, reception desks, and administrative offices without requiring separate wall sockets for peripheral hardware.

Ergonomic Comfort & Hands-Free Operation

Built with everyday usability in mind, the PT20 features an ergonomic acoustic handset designed for prolonged conversations without user fatigue. Furthermore, the integrated hands-free speakerphone supports efficient multi-tasking during conference calls or customer service inquiries, allowing users to converse comfortably while keeping their hands free.

Built for Business & Hospitality Environments

The Project Telecom PT20 is expertly tailored for professional workspaces where uptime and ease of use are paramount. Its straightforward layout ensures that staff, receptionists, or hotel guests can operate the telephone instantly without requiring technical training. By focusing on core voice reliability, the PT20 minimises maintenance overhead while delivering crystal-clear speech clarity.

Seamless Integration & Practical Design

Engineered to fit effortlessly into existing analogue telephone lines and PBX systems, the PT20 supports essential communication features including caller ID logging, volume control, and quick-access memory dialing. The compact footprint makes it perfectly suited for crowded office desks, bedside tables, or compact administrative counters without sacrificing structural sturdiness.

Streamlined Speed Dialling & One-Touch Memory Integration

The Project Telecom PT20 features ten dedicated programmable keys (M1 to M10) designed to simplify daily communication in busy office environments and hotel guest rooms. By allowing users to store vital numbers and frequently contacted departments directly on these single-touch buttons, the telephone eliminates the need for manual lookups or repetitive dialling. This ensures that staff, receptionists, and guests can connect to key contacts, internal extensions, or emergency services rapidly and effortlessly when every second counts.

Durable ABS Casing & Robust Construction

Constructed from heavy-duty, moisture-resistant ABS plastic, the PT20 is engineered to withstand high-traffic environments and daily wear and tear. Its tough exterior shell provides long-term durability, making it an ideal investment for busy office settings, reception desks, and hotel rooms where equipment resilience is essential.

Flexible Desktop or Wall-Mount Installation

Engineered to fit seamlessly into diverse workspaces, the Project Telecom PT20 telephone offers dual mounting configurations, allowing it to sit neatly on any desk or mount securely onto a wall. This adaptable placement helps make the most of available surface area across different room layouts.

The wall-mounting capability proves especially beneficial in areas where desk space is at a premium, such as hotel guest rooms, hallways, reception desks, storage warehouses, and medical facilities. Conversely, the traditional desktop configuration provides easy, comfortable access for everyday office and home use.

Features

• Robust ABS Casing - Constructed from durable, moisture-resistant plastic materials engineered for extended operating durability
• Comprehensive Caller ID & Display - FSK/DTMF automatic caller identification paired with a 12-bit LCD screen showing real-time date and week data
• Extensive Call Memory - Stores up to 32 incoming calls (16 digits) or 50 calls (8 digits), alongside outgoing history of 8 calls (16 digits) or 14 calls (8 digits)
• Convenient Hands-Free Operation - High-quality built-in speakerphone supports unhindered multi-tasking
• Programmable One-Touch Keys - Features 10 single-touch memory keys for instant dialling, supplemented by manual and automatic IP dialling options
• Flexible Customisation & Alerts - Includes 5 levels of adjustable LED display contrast, 16 ordinary ringtone selections, and 3 groups of alarm function settings with distinct ring tones
• Advanced Call Control - Features Do Not Disturb mode (up to 99 hours and 59 minutes), auto redial, pause, delete functions, and automatic line-close protection if left off-hook
• Customisable Flash & Routing - Software-selectable flash times (90 to 1000ms), Smart Line Out Code setup (8-bit), and local code filtering (8-bit)
• Traditional Analogue Design - Functions as an analogue corded telephone connecting seamlessly via an RJ11/BT line cord into a standard phone socket with zero line noise interference

Technical Specifications

System & Audio

• Device Type - Corded analogue telephone with zero line noise interference
• Dialling Type - Dual-Tone Multi-Frequency (DTMF) and FSK
• Speakerphone - Integrated hands-free speaker function with volume adjustment
• Audio Features - Adjustable handset and speaker volume, 16 ordinary ringtone selections, Hold, Back, Up, and Down navigation functions

Display & Features

• Display Screen -12-bit LCD display with real-time date, week display, and 5-level adjustable LED contrast
• Call Memory Logs - Incoming storage up to 32 records (16 digits) or 50 records (8 digits); outgoing storage up to 8 records (16 digits) or 14 records (8 digits)
• Keypad & Memory - Numerical keypad, 10 single-touch speed dial memory keys, auto redial, pause, and delete functions
• Advanced Settings -  Do Not Disturb mode (up to 100 hours), 3 groups of independent alarm settings, and automatic hook-close safety feature
• Flash & Routing - Software-adjustable flash time (90/95/100/120/180/300/600/1000ms), 8-bit Smart Line Out Code setup, and 8-bit local code auto-filtering

Interfaces & Connectivity

• Line Connection - Standard RJ11/BT telephone line cord socket for connection to standard phone sockets
• Compatibility -  Analogue exchange lines and compatible PBX systems

Package Contents

• Project Telecom PT20 Telephone Base Unit
• Handset with Curly Cord
• Telephone Line Cord
• User Documentation