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Polycom CX5500 Unified Conference Station - New

£4,800.00 £4,000.00
  • Active Speaker and Panoramic Video Stream Output
  • 20 Foot Microphone Range
  • Optimised for Use with Microsoft Lync 2013
  • Supported on Skype for Business
  • USB Plug and Play - Requires Little or no Training
Stock status
In Stock
Goods Condition
Brand New
PMC Product code

Polycom CX5500 Unified Conference Station - New

More Productive Meetings

The Polycom® CX5500 unified conference station brings the powerful collaboration capabilities of voice, video and content together through a unique 360-degree panoramic view of the entire room. A second HD video view of the active speaker is also sent at 1080p video resolution using advanced technology that automatically focuses on the current speaker and tracks the flow of conversation to enable richer, more interactive communication.

No more reaching for a video control device. It’s a “hands-free” experience that allows you forget about the technology and simply focus on your meeting.

Easy to Use

The Polycom® CX5500 unified conference station has an intuitive design with full plug-and-play functionality making it easy to use. With little or no training, anyone with a laptop that has Skype for Business can walk into the room and simply plug the CX5500 unified conference station into their PC’s USB port and start sharing voice and 360-degree panorama video.

Control, invitations, and content sharing are through the familiar Skype for Business user interface your users already know and use every day. Removing the challenge of learning a remote control device means fewer support calls and no need for “in room” support from the IT department to get video conference calls started.

Audio Quality

The Polycom® CX5500 unified conference station features Polycom’s legendary audio bringing the industry’s best voice quality to your Skype for Business meeting with a dynamic range of 160Hz to 22,000Hz. Polycom® HD Voice™ and a microphone range of 20 feet (6 m) means everyone in the room can be clearly heard, even at the end of the table. Optional microphones extend the range even further, if needed.

Customers can also make voice-only calls from a CX5500 when it is registered as a SIP phone to either a Skype for Business/Lync server or an IP PBX, eliminating the need to for IT to install a separate audio conference station in the room.


  • Supported on Skype for Business
  • Active Speaker and Panoramic Video Stream Output
  • Optimised for use with Microsoft Lync 2013
  • 20 Foot (6m) Microphone Pickup Range
  • 360° 1080p USB Camera with Active Speaker Detection
  • 160 Hz–22kHz Audio Processing


  • Fully Engage Participants by providing a 360° Panoramic View of the Conference Room
  • Enable Richer Communications by Automatically Focusing on the Active Speaker in True HD While Tracking the Conversation Flow
  • Dual Use - Make Audio Only Calls when Registered as a SIP Phone to Either a Lync Server or you Existing IP PBX
  • Reduce Training Costs with the Simple USB Plug and Play Requiring no or Little Training

Call Handling Features

  • Call Timer
  • Call Transfer, Hold, Divert, Forward, Pickup
  • Do Not Disturb Function
  • Call Waiting
  • One Touch Speed Dial, Redial
  • Local Three Way Conferencing
  • Caller Information (Called, Connected Party Information)
  • Lync Client Device Syncronisation
  • Lync USB Call Control for Answer, Reject, Swap, Resume, End Call and Hold
  • Automatic Off Hook Call Placement

Network and Provisioning

  • IP Address Configuration - DCHP and Static IP
  • Time Synchronisation with SNTP Server
  • Field Upgradeable
  • Convenient Volume Adjustment Keys
  • User Selectable Ringtones
  • Status and Statistics
  • Hardware Diagnosis
  • Local Digit Map
  • Event Logging
  • RTCP Support (RFC 1889)
  • Time Synchronization with SNTP Server
  • FTP/TFTP/HTTP/HTTPS Serverbased Central Provisioning for Mass Deployments. Provisioning Server Redundancy Supported
  • Web Portal for Individual Unit Configuration
  • Network Address Translation (NAT) Support Static
  • QoS Support—IEEE 802.1p/Q Tagging (VLAN), Layer 3 TOS and DSCP


  • Transport Layer Security (TLS)
  • Encrypted Configuration Files
  • Digest Authentication
  • Password Login
  • Support for URL Syntax with Password for Boot Server
  • HTTPS Secure Provisioning Support for Signed Software Executables

User Interface

  • 3 Mute Buttons with Mute/In Call Indication Lamps
  • Camera On/Off Indication Lamp
  • Captive Privacy Cap with Integrated On/Off Switch for Client Synch
  • Gesture Based Multi Touch Capable Capacitive Touchscreen for Voice Calls
  • 4.3 Inch LCD (480 x 272 Pixels) Resolution
  • User Configurable Contact Directory and Call History (Missed, Dialed and Received)
  • Customisable Call Progress Tones
  • Wave File Support for Call Progress Tones


  • Power Consumption - 110 Watts Typical
  • Universal Power Supply 110-240V AC, 50-60Hz

Telephony Performance

  • Full Duplex (Class1) with Noise Suppression
  • Comfort Noise Fill
  • DTMF Tone Generation/DTMF Event RTP Payload
  • Low-Delay Audio Packet Transmission
  • Adaptive Jitter Buffers
  • Packet Loss Concealment
  • Acoustic Echo Cancellation
  • Background Noise Suppression
  • Supported Codecs are G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C, G.719



  • Table Console - Footprint (W x D) - 369 x 325mm, Height - 348mm (Privacy Cap Closed) 401mm (Privacy Cap Extended)
  • Weight - 2.44kg (Exclusive of Cables)
  • Power Data Box - Size (W x H X D) - 209.5 x 300 x 56mm (Excluding Stand)
  • Weight - 2.9kg

Polycom CX5500 Unified Conference Station Package Contents

  • Table Top Console with Integrated 360º Camera
  • Power Data Box with Stand
  • Quick Set Up Card
  • Cables
More Information
ColourBlack & Silver
Manufacturer's Code:2200-63880-102
Warranty12 months
Expandable with optional micsYes
Line TypeVoIP/SIP
Please noteAll information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information.
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Polycom CX5500 Conference Station User Guide