HD Push-to-Talk Handset for Polycom CCX & VVX IP Phones

The HD Push-to-Talk Handset for Polycom VVX & CCX Phones is a replacement handset that only transmits your voice while you press its talk button. It suits offices, contact centres and front desks where background conversations should not reach the caller.

It works with the Polycom VVX 150, 250, 350 and 450, and the CCX 400, 500, 505, 600 and 700.

About this HD Push-to-Talk Handset

This handset replaces the standard handset supplied with Polycom VVX and CCX desk phones. It sits in the phone's cradle in place of the original handset, and has a push-to-talk button on the handset itself. While the button is released, the microphone is closed, so the person on the other end of the call hears nothing from your side.

Press and hold the button to speak, and release it to listen. The earpiece stays live the whole time, so you hear the caller throughout the call.

How Push-to-Talk Works on a Desk Phone

On a standard handset the microphone is open for the whole call, and it picks up anything said nearby. On the PTT handset the microphone is only open while the button is pressed. This gives the user direct control over what the caller hears, without having to reach for the mute key on the phone.

Push-to-talk is useful where staff need to speak to colleagues during a call, or where the room is noisy. It also helps where sensitive information is discussed nearby and must not be picked up on a call.

Why Choose a Push-to-Talk Handset

• Privacy for in Office Discussions - The caller cannot hear conversations in the room until the talk button is pressed
• Less Background Noise on Calls - The microphone stays closed between replies, so office noise is not carried to the caller
• Faster than the Mute Key - The user controls the microphone with the hand already holding the handset
• Clear HD Voice - The handset is designed for the HD audio of Polycom VVX and CCX phones
• Standardised Across Multiple Phone Models - A single handset fits nine Polycom VVX and CCX desk phones
• No Change to Phone Setup - The handset connects in place of the original, with no settings or licences needed

Who this Push-to-Talk Handset Suits

The PTT handset suits businesses running Polycom VVX or CCX phones where staff talk to each other while a caller is on the line. Typical users include contact centre agents who confer with a supervisor, receptionists handling visitors at the desk, and finance, legal or healthcare teams who discuss confidential details nearby.

It is also a good fit for noisy areas such as warehouses, dispatch desks and busy open-plan offices, where an open microphone would carry background noise to every call.

Compatible Polycom Phones

• Polycom VVX 150
• Polycom VVX 250
• Polycom VVX 350
• Polycom VVX 450
• Polycom CCX 400
• Polycom CCX 500
• Polycom CCX 505
• Polycom CCX 600
• Polycom CCX 700

Fitting the Handset

Unplug the handset cord from the existing handset and plug it into the PTT handset, then place the new handset in the cradle. There is nothing to configure on the phone or the phone system.

Package Contents

• HD Push-to-Talk Handset for Polycom VVX & CCX Phones