Bing Tracking
  • Provides Exceptional Wideband Clarity
  • Integration with Personal Mobile Devices
  • 5 Inch WVGA Display
  • Hearing Aid Compatible Handset (HAC)
  • Full Duplex Speakerphone
  • Wall Mountable - Wall Mount not Included
  • Available in New or Refurbished

Cisco 8865 Unified IP Phone

PMC Product code
Manufacturer's Product Code
In Stock
£90.00 £108.00
VisaMastercardAmerican ExpressMaestroPayPalKlarnaAppleGoogle Pay

Free shipping when you spend over £150*Free shipping when you spend over £150

DHL Premium shippingDHL Premium shipping

*UK Mainland Only. Some locations and products not eligible due to weight & size. Courier company not guaranteed. For more information, please contact us.

Affordable High Quality Desktop HD Video Phone

Available in New or Refurbished
  • 5 Inch High Resolution Widescreen VGA Backlit Colour Display
  • 720p HD Two Way Video
  • Full Duplex Speakerphone, 2 USB Ports
  • Gigabit Ethernet Switch (10/100/1000 Mbps)
  • Dual Position Footstand, Fixed Funvtion Keys
  • Caller ID, 5 Programmable Line Keys
  • Add Up to 3 Expansion Modules to Expand Programmable Lines from 5 Lines to 113 Lines

Reliable Voice Communications that Help to Increase Productivity

The IP Phone 8865 combines an attractive new ergonomic design with 720p HD video and wideband audio for crystal-clear voice communications, “always-on” reliability. Encrypted voice communications for enhanced security. With access to a comprehensive suite of unified communications features.

In addition, with Cisco Intelligent Proximity you can use your desk and mobile phones together when you are at your desk. During mobile calls you can move the audio path over to the 8865 for better acoustics. You then could share a conversation with a colleague who listens in. This capability gives you greater flexibility and a superior user experience when at your desk.

The Cisco 8865 comes standard with two USB ports so you can charge your personal mobile devices when at your desk and stay connected when away from your desk.

The IP Phone 8865 offers five programmable line keys. You can configure keys to support either multiple directory numbers or calling features such as speed dial. You can also boost productivity by handling multiple calls for each directory number using the multi call-per-line feature. Fixed-function keys give you one-touch access to applications, messaging, directory, as well as often-used calling features such as hold/resume, transfer, and conference. A five-way navigation cluster helps you transition through menus more easily. Backlit acoustic keys provide flexibility for audio path selection and switching.

Other Key Features Include

  • The phone offers a 5 inch high-resolution (800 x 480) widescreen VGA backlit color display. Localised language support, including right-to-left on-screen text, meets the needs of global users
  • The phone offers a built-in Gigabit Ethernet switch for both network connection and your PC connection
  • The phone also supports campuses with 802.11a/b/g/n/ac wireless LAN (WLAN) enabled
  • Support for Cisco EnergyWise® technology makes the 8865 more energy-efficient and ecofriendly; the phone is qualified by the Energy Star organization
  • An optional wall-mount kit is orderable as a spare part for customers who want this capability

Ergonomic Design

  • The Cisco 8865 IP Phone offers an easy-to-use interface and provides a traditional telephony-like user experience

Graphical Display

  • The 800 × 480, 24-bit colour, 5 Inch. WVGA display provides scrollable access to calling features and text-based XML applications


  • 720p HD video (encode and decode)
  • H.264 and Cisco Application Visibility and Control (AVC)


  • The handset is a standard wideband-capable audio handset (connects through an RJ-11 port)
  • The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended)
  • The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant


  • The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free

Analog Headset

  • The analog headset jack is a standard wideband-capable RJ-11 audio port

AUX Port

  • You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected to it

External Audio Ports

  • The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones)

USB Ports

  • Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, in addition to providing charging capability to mobile devices such as smartphones or tablets
  • A side USB port provides up to 500mA power output at 5V or 2.5W
  • A back USB (in yellow) port provides 500mA power output and is upgradable to support up to 2.1A power output at 5V or 10.5W

Ethernet Switch

  • An internal 2 port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC
  • The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic


  • The phone offers Bluetooth 4.1 LE, Enhanced Data Rate (EDR) Class 1 technology (up to 66-ft [20m] range)
  • Hands-Free Profile (HFP) is supported for untethered headset connections and voice communications
  • Phone Book Access Profile (PBAP) is supported for phone book object exchange between devices

Wi-Fi Client

  • As an alternative to wired Ethernet, the 8865 supports a Wi-Fi radio with integrated antenna enabling connectivity to a Wi-Fi access-point infrastructure, thereby saving on the labor costs of pulling Ethernet cables to every work location


  • Line keys, Soft keys, Back and Release keys
  • Four-way navigation and select keys
  • Hold/Resume, Transfer, and Conference keys
  • Messaging, Application, and Directory keys
  • Standard keypad
  • Volume-control toggle key
  • Speakerphone, Headset, and Mute keys
  • Backlit indicator
  • The phone supports backlit indicators for the audio path keys (Handset, Headset, and Speakerphone), select key, line keys, and message waiting

Replaceable Bezel

  • The phone includes a black bezel; an optional silver bezel is also orderable separately

Dual Position Foot Stand

  • The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone

Wall Mountable

  • You can install the phone on a wall using an optional wall-mount kit (not included)

Key Expansion Module (KEM)

  • The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of many speed dials or programmable features

Physical Security

  • The phone is compatible with the Kensington Security Slot (K-Slot) anti theft system

Power Features

  • IEEE Power over Ethernet (PoE): IEEE Power over Ethernet class 4 is supported. The phone is compatible with both IEEE 802.3af and 802.3at switch blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE)
  • Cisco IP Phone Power Cube 4: This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords

Audio Codec Support

  • G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)

Key Call Features Support

  • + Dialing, Abbreviated dialing
  • Adjustable ring tones and volume levels
  • Adjustable display brightness
  • Agent greeting, Application launch pad
  • Auto-answer, Auto-detection of headset
  • cBarge
  • Busy Lamp Field (BLF)
  • BLF Pickup, BLF speed dial
  • Callback, Call forward
  • Call forward notification
  • Call filter, Call history lists
  • Call park, Call pickup
  • Call timer, Call waiting
  • Call chaperone, Caller ID
  • Corporate directory
  • Conference, including traditional Join feature
  • Cross Cluster Extension Mobility (EMCC)
  • Direct transfer, Extension mobility
  • Fast-dial service
  • Forced access codes and client matter codes
  • Group call pickup, Hold, Intercom
  • Immediate divert, Malicious-caller ID
  • Message-waiting indicator (MWI)
  • Meet-me conference, Mobility
  • Music on hold (MoH), Mute
  • Network profiles (automatic)
  • On- and off-network distinctive ringing
  • Personal directory, PickUp
  • Pre Dialing before sending
  • Privacy, Private Line Automated Ringdown (PLAR)
  • Redial, Ring tone per line appearance
  • Service URL, Shared line
  • Silent monitoring and recording
  • Speed dial, Time and date display, Transfer
  • Uniform Resource Identifier (URI) dialing
  • Visual Voicemail, Voicemail, Whisper coaching

Mobility and Remote Access

  • You can have your phone remotely registered to the on-premises network through a built-in VPN client if the administrator has provisioned this VPN feature
  • You also can directly connect to the on-premises network without VPN through Cisco Expressway if you are provided with log-in credentials. Contact your system administrator

Electronic Hookswitch

  • You can control the hookswitch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth

Cisco Intelligent Proximity

  • Audio path moving sends audio through the phone for a mobile device-connected call
  • Call-history synchronization allows you to view placed and missed calls of your mobile device from the 8865
  • Contact synchronization allows you to synchronize the contact objects from your mobile device to your 8865

Quality of Service (QoS) Options

  • The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and you can configure it with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID

Weights and Dimensions

  • Dimensions - (H × W × D) 9.01 Inches x 10.13 Inches x 3.87 Inches (228.78mm x 257.34mm x 98.39mm) (excluding foot stand)
  • Weight - 2.97 lb (1.35 kg)
More Information
Product Details
Warranty12 months
Please Note
Please noteAll information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information.
Write Your Own Review
Only registered users can write reviews. Please Sign in or create an account
(Size: 0 B)
Cisco 8865 Unified IP Video Phone User Guide
(Size: 0 B)
Cisco IP Phone 8865 Data Sheet