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  • Full-duplex speakerphone
  • Supports 12 lines
  • Deep-Sleep option
  • Headset Port (U10)

Cisco 6961 IP Telephone

PMC Product code
Manufacturer's Product Code
In Stock
Brand New
£95.00 £114.00
RRP: £148.20
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Cisco Unified Communications Solutions enable collaboration so that organizations can quickly adapt to market changes while increasing productivity, improving competitive advantage through speed and innovation, and delivering a rich-media experience across any workspace, securely and with optimal quality.

The Cisco Unified IP Phone 6961 is a new and innovative IP endpoint that delivers affordable, business-grade voice communication and video communication services to customers worldwide.

The Cisco Unified IP Phone 6961 supports 12 lines, paper label inserts for line and feature descriptions along with a full-duplex speakerphone for a more productive, more flexible, and easier-to-use endpoint experience. Multi-call per-line appearance is introduced, offering end user the opportunity to handle multiple calls per directory number (DN). Fixed keys for hold, transfer, and conference; tri-color LED line and feature keys also make the endpoint simpler and easier to use.

The Cisco Unified IP Phone 6961 offers greater personalization, with the choice of two colors and two handset style options. Right-to-left language presentation is also supported on the displays, addressing the language localization needs of global customers.

The Cisco Unified IP Phone 6961 is also more energy-efficient and eco-friendly, in support of customer green initiatives. A Deep-Sleep option provides energy savings. With this option, the Cisco Unified IP Phone 6961 consumes up to 50 percent less power in off-hours versus when the phone is idle during normal business hours. In addition, the Cisco Unified IP Phone 6961 employs use of both recyclable and reground plastics for a more earth-responsible solution.

With adoption of Cisco Unified Video Advantage 2.2 and later and the VTIII camera, you can elevate your communication experience with support for video communications. Your PC monitor provides support for the video communications while voice communications are supported by your IP Phone 6961 endpoint.


  • Lighted Hold key: The key lights when pressed to put a call on hold and stays lit until the held call has been resumed, or flashes if one call is held while another is engaged; the key is dark when no calls are on hold.
  • Lighted Menu key: The key lights when pressed to access voicemail messages, call logs, network settings, user preferences, corporate directories, and XML services; it stays lit while menu items are active.
  • Deep-Sleep option: Power savings can be recognized by cycling power by time of day and day of week.
  • Speakerphone: Full-duplex speakerphone allows for flexibility in placing and receiving calls.
  • Headset support: (U10 Cisco) interface to optional headset allows customers to enjoy additional options for place and receiving calls.
  • Lighted message waiting indicator: The key lights when there is new voicemail, and the light is visible on both the phone chassis and the handset; it stays lit until you process your new voicemail.
  • Graphical display: A 396 x 81 pixel-based, anti-glare, monochrome display with white backlighting provides scrollable access to calling features and text-based XML applications.
  • Four soft key buttons and a scroll toggle bar: Your calling options are dynamically present; the scroll toggle bar allows easy movement through the displayed information.
  • Network features: Network features include Cisco Discovery Protocol and IEEE 802.1 p/q tagging and switching.
  • Ethernet switch: The phone has a 10/100BASE-T Ethernet connection through two RJ-45 ports, one for the LAN connection and the other for connecting a downstream Ethernet device such as a PC.
  • Volume control: A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer.
  • Dual-position foot stand: The display is easy to view and the buttons and keys are easy to use; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone.
  • Multiple ring tones: The phone offers seven user-adjustable ring tones.
  • American Disabilities Act (ADA) features: The hearing-aid-compatible (HAC) handset meets the requirements set by the ADA; it also meets ADA HAC requirements for a magnetic coupling to approved hearing aids. The phone dialing pad also complies with ADA standards.
  • Signaling protocol support: The phones are supported in Cisco Unified Communications Manager and Unified Communications Manager Business Edition Versions 7.1.2 and later using Skinny Client Control Protocol (SCCP) and SIP is supported with Cisco Unified Communications Manager and Unified Communications Manager Business Edition Versions 7.1.5 and later.
  • Codec support: G.711a, G.711, G.729a, G.729b, G.729ab and iLBC audio-compression codecs are supported.
  • Voice quality: Comfort-noise generation and voice-activity-detection (VAD) programming is provided on a system basis.
  • Video Communications: Requires Cisco Unified Video Advantage 2.2 and the VT III camera for support.
  • Security features-
  • - Certificates
  • - Image authentication
  • - Device authentication
  • - File authentication
  • - Signaling authentication
  • - Media encryption using Secure Real-Time Transfer Protocol (SRTP)
  • - Signaling encryption using Transport Layer Security (TLS) Protocol
  • - Encrypted configuration files
  • - Cryptography is not enabled by default and may only be enabled through a cryptographically enabled CUCM.
  • Firmware upgrades: You can download firmware changes from
  • Software upgrades: Software upgrades are supported with a Trivial File Transfer Protocol (TFTP) server
  • Dimensions (H x W x D): Cisco Unified IP Phone 6961: 164 x 240 x 209 mm (6.44 x 9.5 x 8.2 in.)
  • Weight: Cisco Unified IP Phone 6961: Standard: 1227g (43 oz); Slimline: 1206g (43 oz)
  • Multiple-language support-
  • - Arabic (Arabic area)
  • - Bulgarian (Bulgaria)
  • - Catalan (Spain)
  • - Chinese (China)
  • - Chinese (Hong Kong)
  • - Chinese (Taiwan)
  • - Croatian (Croatia)
  • - Czech (Czech Republic)
  • - Danish (Denmark)
  • - Dutch (Netherlands)
  • - English (United Kingdom)
  • - Estonian (Estonia)
  • - French (France)
  • - Finnish (Finland)
  • - German (Germany)
  • - Greek (Greece)
  • - Hebrew (Israel)
  • - Hungarian (Hungary)
  • - Italian (Italy)
  • - Japanese (Japan)
  • - Latvian (Latvia)
  • - Lithuanian (Lithuania)
  • - Korean (Korea Republic)
  • - Norwegian (Norway)
  • - Polish (Poland)
  • - Portuguese (Portugal)
  • - Portuguese (Brazil)
  • - Romanian (Romania)
  • - Russian (Russian Federation)
  • - Spanish (Spain)
  • - Slovak (Slovakia)
  • - Swedish (Sweden)
  • - Serbian (Republic of Serbia)
  • - Serbian (Republic of Montenegro)
  • - Slovenian (Slovenia)
  • - Thai (Thailand)
  • - Turkish (Turkey)
More Information
Product Details
Manufacturer's Code:CP-6961-C-K9
Warranty12 months
Please Note
Please noteAll information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information.
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Cisco Unified IP Phone 6921 / 41 / 61 User Guide
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Cisco Unified IP Phone 6961 Data Sheet