The Avaya Definity Callmaster IV is a traditional design Digital Voice Terminal designed specifically for high volume call center use. In addition to the array of classic and advanced call handling features, the Callmaster® IV boasts a dual headset jack for live call supervision, a built-in recorder interface module (RIM) to record and monitor agent calls, and a large display with multi-line scrolling for real time VuStats data.
Features
Designation Card can now be sent through a laser printer for more precise labeling. 2 or 4-wire RIM solution included in every terminal
2-line, 40-character supertwist LCD with multiline scrolling for incoming call information
20 Feature/Line Keys and 22 Feature Buttons: 5 are Fixed Feature
Fare Line/Feature
Choice of seven distinctive ringing patterns
Provides two headset jacks located on both sides of the voice terminal base to accommodate left- or right-handed users
The Avaya Callmaster IV is Headset Compatible. It requires a Plantronics P10 Amplifier to connect to it, then any H Series Plantronics Headset.
The Avaya Definity Callmaster IV Phone (Avy-CM-4)is only compatible with the Avaya Definity Telephone system, and is not suitable for home use.
All information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information.