Avaya 1150E IP Deskphone - Refurbished

The Avaya 1150E IP Deskphone with Gigabit Ethernet is an ideal solution for agents and supervisors in a contact centre. The Avaya 1150E IP Deskphone has award winning features and design for a superior user experience.

Compatible with Avaya IP Office

The Avaya 1150E IP Deskphone has a large, high-resolution, pixel based, graphical grayscale display, a USB port supporting an enhanced navigation experience, Gigabit Ethernet integration for support of collocated PC traffic and standard headset profile support for agent mobility, the 1150E IP Deskphone delivers a powerful combination of features to maximize productivity, enhance customer service levels, reduce costs and ultimately, drive increased business performance.

Features and Benefits

• Multi-line IP Phone supports up to twelve line/programmable feature keys, four context-sensitive soft keys2 and twelve fixed keys common to the 1100 Series IP Deskphones
• Seven additional fixed keys with built in LEDs dedicated to IP Contact Center agents including: In-Calls, Not Ready, Make Set Busy, Supervisor, Supervisor Listen/Talk, Emergency and Activity
• Optional Supervisor configuration delivers seven fixed keys including Observe Agent, Call Agent, Answer Agent, Answer Emergency, Display Agents, Interflow and Night Service
• One additional feature key with built-in LED, programmable for any commonly used telephony or ACD features
• High-resolution, fully-backlit, pixel based, eight-level grayscale display, which combined with a multi position footstand, optimizes viewing under varied lighting conditions
• Four-way navigation cluster with “Enter” key provides easy navigation when using features
• Built-in USB port for support of standard USB mice, USB keyboards, devices offering USB keyboard emulation and USB powered hubs, enhancing user experience when interacting with applications and selecting menu options
• An integrated Bluetooth® 1.2 wireless technology Audio Gateway for support of standard headset profiles, boosting agent productivity with greater freedom at the desktop
• An integrated 10/100/1000 IEEE Base-T Ethernet Switch with LAN and PC ports, supporting switching of both IP Phone traffic and the traffic from a collocated PC
• Gigabit Ethernet switch integration for investment protection at the desktop, addressing the ongoing growth of multimedia-intensive traffic from a collocated PC, enabling it to be switched through the PC port of the 1150E IP Deskphone
• Dual headset jacks for agent support and supervisor plug-in, leveraging third-party headsets
• 802.3af Power over Ethernet as standard or local power option via a separately orderable AC power adapter
• Visual Alerting/Message Waiting Indication LED for incoming call and voice message pending notification
• Feature Status LED to signal users of firmware downloads in progress
• Secured communications with standardsbased signaling and media path encryption along with authentication for network access control
• Tight linkage with Avaya Communication and Application Servers, offering a rich suite of reliable, businessgrade telephony, IP Contact Center communication and application features
• Supports Unicode for expanded language and complex font presentation on the phone display

Specifications

• Avaya Communication Server 1000 Release 4.5 and late
• Avaya Communication Server 2100 (initial support on Release SE10 and later)
• 1000B Media Gateway Expansion Chassis

Display

• High resolution, fully backlit, bitmapped, graphical Film Super Twist Nematic (FSTN) Liquid Crystal Display, 240 x 160 pixel, with support of eight grayscale levels
• Contrast settings, accessible via Local Tools Menu, to enhance agent and supervisor viewing experience
• Configurable backlight timer with 5, 10, 15, 20-minute, 1-hour, 2-hour settings and a “Sleep Never” option for 24x7 Contact Center environments
• Supports Unicode for expanded language and complex font presentation on the phone display

Platform Support

• Avaya Communication Server 1000 Release 4.5 and later
• Avaya Communication Server 2100 (initial support on Release SE10 and later)
• 1000B Media Gateway Expansion Chassis

Loudspeaker

• Integrated high-quality speaker  (Audio Paging and Listen only)

USB

• Integrated USB port for standard USB mice, keyboards, keyboard emulation devices and powered hubs

Weight and Dimensions

• Weight: 1.70 lbs (771 g)
• Dimensions including footstand - Height - 9.05 inches (229.9mm) , Width -  6.14 inches (155.9mm) , Depth - 7.36 inches (187.1mm)