
Tough Industrial Build - Heavy-duty IP65 protection and shock-resistant engineering guard reliably against drops, dust & daily wear in demanding environments
Advanced Staff Safety - Integrated man-down triggers, motionless alerts, emergency buttons, and tracking capabilities ensure dependable safeguarding for solitary personnel
Crystal-Clear Audio - Dual microphones backed by active ambient noise filtering cut through loud background sounds to ensure effortless conversational clarity
Versatile Connectivity - Seamlessly pair wireless audio devices via Bluetooth 4.0 or plug in standard wired accessories using the built-in 3.5mm jack
All-Day Power Capacity - The user-replaceable 1100mAh battery delivers up to 20 hours of continuous talk time and up to 200 hours on standby

The Alcatel-Lucent 8262 DECT Handset is a professional wireless system handset tailored specifically for mobile staff operating in demanding environments including construction sites, manufacturing plants, and oil and gas facilities. Available in new or refurbished, the 8262 boasts an IP65-rated resilient chassis, an impact-proof screen, Bluetooth 4.0 connectivity, a clear 2.4-inch colour display, ambient noise suppression, and comprehensive isolated worker protection. Its rugged construction and advanced safety capabilities make it exceptionally well-suited for organisations where personnel operate independently or across challenging industrial sites.
Please Note - The Alcatel-Lucent 8262 is a DECT system handset and requires compatible Alcatel-Lucent Enterprise telephone system and DECT infrastructure to operate; it is not a standalone cordless telephone.
This product is supplied as the handset package only, the Alcatel-Lucent 8262 Desktop Charging Cradle and Power Supply are not included, but can be ordered separately.
The Alcatel-Lucent Enterprise 8262 is tailored specifically for sectors like construction, manufacturing, and oil and gas, where employees often operate independently, face challenging conditions, or require additional workplace safety support. It successfully bridges everyday office mobility with heavy-duty industrial reliability, ensuring workers stay connected and protected across expansive professional sites.
Engineered directly for harsh professional environments, the handset features a reinforced housing and an impact-resistant screen to help employees remain connected where equipment encounters demanding everyday conditions. The unit carries an official IP65 rating and has undergone extensive free-fall evaluations, including 30 drops from 1.2 metres and 12 drops onto concrete extended to a height of 2 metres. Furthermore, it has endured 1,000 drop-test cycles from 0.5 metres alongside chemical resistance trials against isopropyl alcohol, undiluted dishwashing detergent, and hydrochloric acid.
A primary distinguishing feature of the 8262 is its comprehensive isolated worker protection functionality, designed to provide vital safeguards for employees working alone or in hazardous settings. Supported safety functions encompass man-down detection, no-movement calls, shock alerts, an oversized emergency alarm button, and optional pull-cord support. The handset also fully facilitates periodic live calls and alarm acknowledgement when paired with appropriate system infrastructure and Alcatel-Lucent OpenTouch Notification Service (OTNS) platforms.
The 8262 supports advanced location tracking designed to help organisations locate mobile employees quickly during emergencies when used alongside compatible infrastructure. Location can be determined efficiently via triangulation from up to four DECT base stations or through Bluetooth Low Energy (BTLE) beacons. Real-time location data is transmitted seamlessly alongside safety notifications, requiring an external server to manage the underlying location mapping.
A large 2.4-inch graphical colour display provides a clear interface for accessing calls, directories, messages, and supported telephone system functions. The screen delivers a sharp 320 × 240 pixel resolution featuring up to 65,000 colours, and a bright white display backlight. To ensure effortless navigation in dim or dark working environments, the physical keypad utilises distinct blue backlighting.
The 8262 incorporates two advanced microphones with active ambient noise reduction, significantly improving communication clarity for employees working in high-noise environments where surrounding sounds could otherwise interfere with conversations. Additionally, an integrated hands-free full-duplex speakerphone and convenient microphone mute provide flexible hands-free call handling for everyday professional use.
Integrated Bluetooth 4.0 technology supports compatible wireless Bluetooth accessories, giving employees the freedom of using a wireless headset with the handset. For users who prefer traditional wired options, the 8262 also provides a 3.5mm TRRS-compliant headset connection, ensuring complete flexibility for individual call-handling preferences.
The 8262 has been developed specifically with demanding industrial environments in mind. Its specialised body shield and contoured grip allow the handset to be operated comfortably when wearing appropriate safety gloves used across industries including construction and chemistry. This makes the handset exceptionally practical for professionals who need reliable communication without having to continually removing their protective gloves.
A user-replaceable 1100mAh lithium-ion battery provides up to 20 hours of talk time and up to 200 hours of standby time, helping support extended professional working periods across busy shifts. Recharging takes less than three hours using compatible charging equipment, and the device can be recharged via separately available drop-in charging cradles or directly through its built-in Micro-USB Type-B connection port.
*Please note - refurbished products package contents may vary from the above
| Product Details | |
|---|---|
| Warranty | 12 months |
| Manufacturer | Alcatel |
| Please Note | |
| Please note | All information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information. |