System Telephone Repairs & Refurbishments

Legacy System & VoIP Phone Repair

At PMC Telecom, we provide professional, cost-effective repair and refurbishment services for all types of business telephones.

With over 30 years of experience in the telecommunications industry, our dedicated UK workshop specialises in restoring faulty business phone equipment to an "as new" standard, helping your organisation minimise downtime and avoid unnecessary replacement costs.  

We repair all types of business phones, including traditional legacy system phones and modern VoIP (Voice over IP) desk phones.

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What We Repair

Business communication infrastructure varies widely, which is why our technicians are trained to service a comprehensive range of hardware:

  • Legacy System Phones & Digital Handsets: Traditional PBX and digital key system handsets from leading manufacturers. Whether you are dealing with button failures, screen issues, audio distortion, or power faults, we keep your established office network operational.

  • Modern VoIP & IP Phones: SIP and cloud-based IP desk phones used in modern office environments and call centres. We diagnose and repair hardware, network port issues, and internal component faults on IP endpoints.

Industry-Leading Brands We Service

Our workshop regularly repairs equipment from top manufacturers, including:

  • Avaya
  • Mitel
  • Panasonic
  • Samsung
  • Nortel
  • Siemens
  • Meridian
  • Major VoIP and IP phone brands

How Our Repair Service Works

Getting your business phones repaired is straightforward:

  1. Package Your Equipment: Safely pack your faulty system phones or VoIP handsets. Include a cover note detailing your contact information, company details, and a brief description of the fault.
  2. Send to Our Workshop: Ship the items to our dedicated repair centre
  3. Free Assessment & Quote: Our technicians inspect the equipment and provide a clear, no-obligation repair quotation.
  4. Repair & Return: Once you approve the quote, we complete the repair, test the unit, back it with our 12-month warranty, and ship it promptly back to your office.

Why Choose PMC Telecom?

  • Cost-Effective Sustainability: Extend the lifespan of your existing hardware, reduce capital expenditure, and lower your business's environmental footprint by repairing rather than replacing.

  • Brand-Agnostic Expertise: Our experienced technicians work across a wide spectrum of legacy system phones and modern voip phones from top brands.

  • Transparent Diagnostics: We provide honest evaluations and clear turnaround times so your operations experience minimal downtime.

  • Fast Turnaround Times: We aim to diagnose, repair, and return your telephone equipment quickly to minimise downtime in your office.


Book a Business Telephone Repair Today

Don't let faulty hardware disrupt your customer communications. Speak to our team today to discuss your repair requirements.

Call us

0161 737 9898

Chat to a telecoms specialist in our UK Office.

Monday - Friday
9am - 5:00pm

Live Chat

With A Specialist

Chat to a telecoms specialist in our UK Office.

Our team has been selling on service for over 20 years.

E-mail our team

For a fast and personalised response

To send more details about your requirements, contact us now and out team will be in touch within one working day

Frequently Asked Questions
Which headset brands do you repair?

We service a wide array of enterprise and consumer office brands, primarily focusing on industry leaders such as Jabra, Poly, and EPOS Sennheiser. If you have a specific or legacy model, feel free to contact our team to confirm compatibility.

How long does a typical headset repair take?

Turnaround times vary depending on the nature of the fault and component availability, but our team works efficiently to ensure your equipment is returned with minimal disruption to your daily operations.

Is it worth repairing older headsets?

Of course! If you are running enterprise-grade hardware, particularly premium wireless DECT systems or professional USB call centre headsets, repairing specific components like batteries, cables, or cushions is almost always more cost-effective than purchasing a brand-new fleet.

Did you find what you were looking for?

Legacy System & VoIP Phone Repair

At PMC Telecom, we provide professional, cost-effective repair and refurbishment services for all types of business telephones.

With over 30 years of experience in the telecommunications industry, our dedicated UK workshop specialises in restoring faulty business phone equipment to an "as new" standard, helping your organisation minimise downtime and avoid unnecessary replacement costs.  

We repair all types of business phones, including traditional legacy system phones and modern VoIP (Voice over IP) desk phones.

Recycle LogoRecycle Logo

What We Repair

Business communication infrastructure varies widely, which is why our technicians are trained to service a comprehensive range of hardware:

  • Legacy System Phones & Digital Handsets: Traditional PBX and digital key system handsets from leading manufacturers. Whether you are dealing with button failures, screen issues, audio distortion, or power faults, we keep your established office network operational.

  • Modern VoIP & IP Phones: SIP and cloud-based IP desk phones used in modern office environments and call centres. We diagnose and repair hardware, network port issues, and internal component faults on IP endpoints.

Industry-Leading Brands We Service

Our workshop regularly repairs equipment from top manufacturers, including:

  • Avaya
  • Mitel
  • Panasonic
  • Samsung
  • Nortel
  • Siemens
  • Meridian
  • Major VoIP and IP phone brands

How Our Repair Service Works

Getting your business phones repaired is straightforward:

  1. Package Your Equipment: Safely pack your faulty system phones or VoIP handsets. Include a cover note detailing your contact information, company details, and a brief description of the fault.
  2. Send to Our Workshop: Ship the items to our dedicated repair centre
  3. Free Assessment & Quote: Our technicians inspect the equipment and provide a clear, no-obligation repair quotation.
  4. Repair & Return: Once you approve the quote, we complete the repair, test the unit, back it with our 12-month warranty, and ship it promptly back to your office.

Why Choose PMC Telecom?

  • Cost-Effective Sustainability: Extend the lifespan of your existing hardware, reduce capital expenditure, and lower your business's environmental footprint by repairing rather than replacing.

  • Brand-Agnostic Expertise: Our experienced technicians work across a wide spectrum of legacy system phones and modern voip phones from top brands.

  • Transparent Diagnostics: We provide honest evaluations and clear turnaround times so your operations experience minimal downtime.

  • Fast Turnaround Times: We aim to diagnose, repair, and return your telephone equipment quickly to minimise downtime in your office.


Book a Business Telephone Repair Today

Don't let faulty hardware disrupt your customer communications. Speak to our team today to discuss your repair requirements.

Call us

0161 737 9898

Chat to a telecoms specialist in our UK Office.

Monday - Friday
9am - 5:00pm

Live Chat

With A Specialist

Chat to a telecoms specialist in our UK Office.

Our team has been selling on service for over 20 years.

E-mail our team

For a fast and personalised response

To send more details about your requirements, contact us now and out team will be in touch within one working day

Frequently Asked Questions
Which headset brands do you repair?

We service a wide array of enterprise and consumer office brands, primarily focusing on industry leaders such as Jabra, Poly, and EPOS Sennheiser. If you have a specific or legacy model, feel free to contact our team to confirm compatibility.

How long does a typical headset repair take?

Turnaround times vary depending on the nature of the fault and component availability, but our team works efficiently to ensure your equipment is returned with minimal disruption to your daily operations.

Is it worth repairing older headsets?

Of course! If you are running enterprise-grade hardware, particularly premium wireless DECT systems or professional USB call centre headsets, repairing specific components like batteries, cables, or cushions is almost always more cost-effective than purchasing a brand-new fleet.

Did you find what you were looking for?