Intelligent Recording Desktop XtR IpTap

Most IP Call Recorders rely on the use of Ethernet Cards within a PC to record IP Phones, this means they need serious configuration and in many cases (where a company has a separate IP Phone and data network), they require a second Ethernet card to tap into the IP telecom network. This ‘Double Ethernet’ configuration issue complicates things and causes many to look elsewhere.

Look no further. The XtR ipTap offers a simple plug-n-play solution for recording desktop IP Telephones. Simply connect to the IP Telephone line, connect to your desktop PC via USB and you have a powerful business recording tool right on your desktop. Integration with SIP phones, NEC IP Phones, Avaya IP Phones, Cisco IP Phones, SIP trunks and soon we will be offering support for additional systems such as Nortel, Mitel and Toshiba. The XtR ipTap Phone Recorder comes complete with Desktop PC Phone Recording Software to make a complete Call Recording Solution to meet nearly any Phone Call Recording requirement.

There are many reasons why companies record telephone conversations;

Customer Service Quality Monitoring - Recording calls ensures better practice

Transaction recording - Records critical information to ensure accuracy of transactions

Compliance Monitoring - Ensuring industry regulations are met

Security - Records Verbal abuse and threats

Features

• Plug n play, installed and configured to Record your SIP phone in seconds
• Hi Impedance monitor only, does not interfere or transmit in any way
• USB device with dedicated drivers that talk directly to the IP Phone Recorder application.
• Does not require secondary Ethernet or complex reference to IP addresses for installation, finally a simple IP Phone Recorder
• Small, easily concealed (only 4.25" x 3" x 1" in size)
• Scalability , from 1 phone to 100's

IpTap Overview

• No handset cord connection
• No complex network setup
• Caller ID and digits dialled recorded as part of call record
• `True Digital` recording, not voice activated
• 168 hours of recording per Gb of disk space
• Complete with XTR Desktop Software
• Supervisor management packages available

USB Support

• USB 1.1 or later
• USB Powered
• Calls Recorded to PC via USB

Ethernet Support

• Pass through, transparent to network
• 10/100Mbps only
• PoE pass through for PoE phones

IP Support

• IPv4 or IPv6 supported
• VLANs supported

VOIP Protocol Support

• Generic SIP Phone
• Cisco Skinny/SCCP
• H323
• Nortel UniStim
• Siemens (SIP/H323)
• Toshiba
• Encodings: G.711, G.722, G.729, G.723.1, GSM-FR (GSM 06.10)

Software Feature

• XtR Desktop Recording Software
• XtR Desktop Player Software

Dimensions and Weight

• Height - 25mm (1")
• Width - 75mm (3")
• D110mm (4.33")
• Weight - 100g (3.53oz)

In the Box

• IP Tap Unit
• USB Cable
• Ethernet Cable
• XtR Desktop software CD