Most IP Call Recorders rely on the use of Ethernet Cards within a PC to record IP Phones, this means they need serious configuration and in many cases (where a company has a separate IP Phone and data network), they require a second Ethernet card to tap into the IP telecom network. This ‘Double Ethernet’ configuration issue complicates things and causes many to look elsewhere.
Look no further. The XtR ipTap offers a simple plug-n-play solution for recording desktop IP Telephones. Simply connect to the IP Telephone line, connect to your desktop PC via USB and you have a powerful business recording tool right on your desktop. Integration with SIP phones, NEC IP Phones, Avaya IP Phones, Cisco IP Phones, SIP trunks and soon we will be offering support for additional systems such as Nortel, Mitel and Toshiba. The XtR ipTap Phone Recorder comes complete with Desktop PC Phone Recording Software to make a complete Call Recording Solution to meet nearly any Phone Call Recording requirement.
There are many reasons why companies record telephone conversations;
Customer Service Quality Monitoring - Recording calls ensures better practice
Transaction recording - Records critical information to ensure accuracy of transactions
Compliance Monitoring - Ensuring industry regulations are met
Security - Records Verbal abuse and threats
Features
Plug n play, installed and configured to Record your SIP phone in seconds
Hi Impedance monitor only, does not interfere or transmit in any way
USB device with dedicated drivers that talk directly to the IP Phone Recorder application.
Does not require secondary Ethernet or complex reference to IP addresses for installation, finally a simple IP Phone Recorder
Small, easily concealed (only 4.25" x 3" x 1" in size)
Scalability , from 1 phone to 100's
IpTap Overview
No handset cord connection
No complex network setup
Caller ID and digits dialled recorded as part of call record
All information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information.