Retell Pico Call Recorder

A powerful little hardware & software combination that connects your phone and your computer, allowing you to record phone calls automatically or manually.

Enjoy A Clearer View Of Telephone Traffic

Now you can have a clear view of the telephone traffic to and from your company, Skype calls included. The Call Recorder Pico automatically records all calls and stores them in a comprehensive database on your computer.

The recordings are stored in the database on your PC with registration of all available data: date, time, internal and external telephone number, duration of the call and more. In the list the recording properties like date and time of the recording and caller ID are stored with the actual recording and can be viewed. Queries can be made to get a clear picture of the amount of recordings or to find a specific recording quickly.

Surely you don’t want to be on guard all the time. Let the Pico do it for you. The Pico is small call recorder, measured in body size, but linked to a computer it has an almost endless capacity for recording calls.

The software is user friendly and has extensive query options to retrieve a specific call in seconds. Recordings can be attached to e-mail, played back in a call or by any standard Windows audio player. Certain telephone calls or whole selections can be exported onto CD-ROM/DVD archive and/or converted into a PC-WAVE format that can be played on any PC.

It is the perfect recording solution for private individuals, small businesses, call centres and any other organisation. It’s recording quality is high, it’s price is low.

The Pico recorder can even be used to record conversations in the room with its microphone input. It’s the perfect recording solution for private persons, small businesses, call centres (special functionalities) or any other organisations.et a clear picture of the amount of recordings or to find a specific recording quickly.

Presentation can be configured by the user: You can determine exactly how the software should present the data.

The software supplied has been specially developed to deal with and archive the large number of recordings made by the Call Recorder Pico.

Call Recorder Pico Software

Together with the included Pico PC software and your PC you can easily record all your telephone calls. The Pico software is designed to give easy access to recordings. It has buttons to go to the List, Search and Audio tabs. Search on date, notes, external number etc. Recordings can be attached to an e-mail from within the software. A notification message can be recorded and played back. Archives of calls can be selected to burn onto CD for back up purposes. Special functionality for call centre use is added.

Key Features

• Unlimited recording time: Every gigabyte of free disk space on your PC allows you to record up to 180 hours of conversation on a hard disk
• Multiple telephones: It’s possible to record simultaneously from one up to at least 4 Pico’s on 1 PC, depending on the USB & processor capacity of your PC
• Search function: The Pico software has an extended search function. Search by Date, Week, Time of day, Duration of the call, Device, Telephone number, Name, or Notes
• Supervisor function: It is possible to make a database in which all databases of all connected Pico’s in an organisation can be brought together, ideal for supervisors
• Notification: The Pico can record a notification message from within the software. Play back the notifiction message on line manually or automatically. This feature can be used to play a notification message to your customers at the start of the call, informing them that calls are being recorded.
• Play back your recordings in another telephone call: Play back a recording in a conversation. Have a third party listen to your recording on the line
• E-mail recordings: E-mail one or more recordings as attachments to a message with one mouse click from within the Pico software
• Works with Skype: With Skype© you can use your internet connection and make free Skype-to-Skype calls. The Call Recorder Pico can also record your Skype© conversations
• Great sound quality: The Call Recorder Pico records in excellent sound quality. The recorded sound is stored in a format any PC can play back
• Multi Lingual: The Pico software has been made Multi Lingual. The software is available in English, French, German, Dutch, Spanish, Italian, Swedish and Polish. More languages will follow
• 2 minute install: The Pico hardware & software are easy to install without technical knowledge. The included Quick Guide explains the installation process

Technical Specification

• Article no. 010.01100
• Working temperature: 0 - 40°C
• Size (LxWxH): 7 x 6,6 x 2,8 cm
• Weight: 85 grams
• Power: USB

System Requirements

• Processor: All IBM PC processors
• Operating system: Microsoft Windows XP/ Vista / 7
• Connection: Free USB port or USB hub
• Audio: Speakers

Call Recording Legislation

Please click here to view the laws regarding telephone call recording.