Mitel 5380 IP Operator Phone

Retaining a clear overview and connect incoming calls in the shortest possible time is a priority in Call Centres, as are small companies where several duties are carried out as well as call handling. Hence it is even more important that the switchboard functions are designed to be simple while at the same time being clearly presented and efficient.

The Mitel 5380 Operator offers full functionality for the professional handling of calls in small and medium-sized companies.

To be able to accept and connect calls in the shortest possible time while at the same time keeping an eye on the list containing the incoming calls – anyone who is assigned to handle the telephone switchboard in a company must always retain the overview. With the 5380 Operator , Mitel offers a perfectly matched solution for attendant workplaces, secretariats and reception desks in small and medium-sized companies with a normal volume of telephone traffic.

Based on the popular comfort Terminal 5380, the 5380 Operator is also fast and simple to use thanks to its intuitive operator guidance. This simplifies call connection significantly.

The incoming calls are clearly displayed in detail on the extension display module. Using two sub-levels, additional information – name (if known), telephone number as well as date and time can be displayed.

As soon as the call in accepted, all details about the caller are available on the large telephone display. Now all the important functions can be called up directly using the intelligent «Fox key»

Up to three display extension modules can be connected to the Mitel 5380 Operator. The additional keys can be individually programmed and depending on requirements can be allocated either functions or numbers of important contacts.

Overview

If team keys are allocated on the extension display module, the LEDs integrated in the keys indicate whether the specific employee is currently busy or free, or whether he/ she has an incoming call. External calls are indicated by a red LED and internal calls by a green LED. This ensures a rapid overview.

Further information about the current status of a call is represented by icons. The symbols indicate whether a call is new, has been parked, is already connected, or whether the person is not vailable to take the call. This simplifies the call management significantly

Features

• Voicemail
• Send/receive text messages
• Transfer
• Conference
• Call forwarding
• Up to 350 entries in private phonebook
• Last number redial list- 10
• Fixed function keys
• Full duplex speakerphone
• 2 indicator LED`s
• Display - 7x34 characters