The Nortel Meridian Option M3905 Call Center Phone is a multi-line digital phone for the Nortel Meridian M1 system. Supporting up to 7 lines and designed for a busy call center environment, the M3905 includes a direct-connect headset jack for agents, as well as a supervisor port.
The 'Supervisor Port' works in conjunction with the 'Supervisor Observe' button to allow a supervisor to both ‘listen in’ on an agent’s active call, and actively assist with ‘listen and talk’. Additional enhancements include six ACD fixed feature keys, programmable soft keys, and 'call center' actions including Emergency, Make Busy, Not Ready, Supervisor and In-Calls.
Features
Multi-line digital phone - up to 7 lines
4 line x 24 character large LCD display
Interactive soft keys for quick access to numerous features
Six fixed ACD feature keys w/LED
Headset, Emergency, Make Busy, Not Ready, Supervisor, In-Calls
Dual Headset jacks and Supervisor Observe key (talk/listen or listen only)
Handset optional
Add-on Accessory Connection Module (ACM) supports up to two snap-in adapters
All information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information.