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Cisco SMARTnet Software Support Service - Technical Support - for LIC-CUCM-11X-ENH-A - 1 Year

Cisco
  • Protects Your Software Investments from Becoming Obsolete
  • Resolves Software Issues Quickly
  • Access to the Technical Assistance Centre (TAC) 24 Hours Per Day, 7 Days Per Week, 365 Days Per Year
  • Phone Consulting
  • 1 Year
Stock status
Call for pricing
Goods Condition
Brand New
PMC Product code
16896

Cisco® Software Support Service (SWSS) is a single offer that provides end-to-end support for your Cisco® software applications. SWSS provides software maintenance, updates, and upgrade entitlement to help increase business value, reduce cost, and protect your investment in Cisco® software products. Our award-winning technical assistance helps reduce disruptions to your application availability. To make sure you receive the most value from your Cisco® software, SWSS has a required attachment minimum of 12 months.

This Integrated, Easier, Smarter, and More Comprehensive Service helps Resolve Issues Quickly with the Following:

  • Access to the Technical Assistance Centre (TAC) for Software Issues 24 Hours a day, 7 Days a Week
  • Access to Ongoing Innovation
  • Major Upgrades, Minor Updates and Maintenance for Licensed Software Applications
  • Access to Online Resources

SWSS Includes:

  • Specialised Engineers in the Cisco TAC who can Analyze Complex Application Software and Networking Issues and Assist with Incident Remediation, 24 Hours Per Day, 7 Days Per Week, 365 Days Per Year
  • Major Upgrades and Minor Release Updates that Help Make Sure Cisco Software Applications Operate Smoothly, and are Always up to Date, and Provide Access to Ongoing Innovation
  • Access to Cisco's Extensive Online Troubleshooting Tools to Help Accelerate Problem Resolution

Features

  • Technical Support
  • Phone Consulting
  • 365 Days Per Year
  • 24 Hours a Day
  • 7 Days Per Week
More Information
Colour-
Manufacturer's Code:CON-ECMU-LICXENHA
Warranty12 months
ManufacturerCisco
Please noteAll information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information.
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Cisco SMARTnet Software Support Service Q&A Sheet