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Cisco 8865 Unified IP Video Phone With High Resolution Screen

£324.99 (Excl. VAT) £389.99 (Incl. VAT)

    PMC Product Code: 10524

    Manufacturer's Product Code: CP-8865-K9=

    • Easy-to-use 720p HD video phone
    • Provides exceptional wideband clarity
    • Integration with personal mobile devices
    • Energy efficient

    Stock status: In Stock

    Condition: Brand New


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    Call: 0161 737 9898


    The IP Phone 8865 combines an attractive new ergonomic design with 720p HD video and wideband audio for crystal-clear voice communications, “always-on” reliability. Encrypted voice communications for enhanced security. With access to a comprehensive suite of unified communications features.

    In addition, with Cisco Intelligent Proximity you can use your desk and mobile phones together when you are at your desk. During mobile calls you can move the audio path over to the 8865 for better acoustics. You then could share a conversation with a colleague who listens in. This capability gives you greater flexibility and a superior user experience when at your desk.

    The 8865 comes standard with two USB ports so you can charge your personal mobile devices when at your desk and stay connected when away from your desk.

    The IP Phone 8865 offers five programmable line keys. You can configure keys to support either multiple directory numbers or calling features such as speed dial. You can also boost productivity by handling multiple calls for each directory number using the multi call-per-line feature. Fixed-function keys give you one-touch access to applications, messaging, directory, as well as often-used calling features such as hold/resume, transfer, and conference. A five-way navigation cluster helps you transition through menus more easily. Backlit acoustic keys provide flexibility for audio path selection and switching.

    Other key features of the phone include:

    • The phone offers a 5-in. high-resolution (800 x 480) widescreen VGA backlit color display. Localized language support, including right-to-left on-screen text, meets the needs of global users.
    • The phone offers a built-in Gigabit Ethernet switch for both network connection and your PC connection.
    • The phone also supports campuses with 802.11a/b/g/n/ac wireless LAN (WLAN) enabled.
    • Support for Cisco EnergyWise® technology makes the 8865 more energy-efficient and ecofriendly; the phone is qualified by the Energy Star organization.
    • An optional wall-mount kit is orderable as a spare part for customers who want this capability.

    Ergonomic design

    • The phone offers an easy-to-use interface and provides a traditional telephony-like user experience

    Graphical display

    • The 800 × 480, 24-bit colour, 5-in. WVGA display provides scrollable access to calling features and text-based XML applications


    • 720p HD video (encode and decode)
    • H.264 and Cisco Application Visibility and Control (AVC)


    • The handset is a standard wideband-capable audio handset (connects through an RJ-11 port)
    • The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended)
    • The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant


    • The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free

    Analog headset

    • The analog headset jack is a standard wideband-capable RJ-11 audio port

    AUX port

    • You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected to it

    External audio ports

    • The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones)


    • Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, in addition to providing charging capability to mobile devices such as smartphones or tablets
    • A side USB port provides up to 500mA power output at 5V or 2.5W
    • A back USB (in yellow) port provides 500mA power output and is upgradable to support up to 2.1A power output at 5V or 10.5W

    Ethernet switch

    • An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC
    • The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic


    • The phone offers Bluetooth 4.1 LE, Enhanced Data Rate (EDR) Class 1 technology (up to 66-ft [20m] range)
    • Hands-Free Profile (HFP) is supported for untethered headset connections and voice communications
    • Phone Book Access Profile (PBAP) is supported for phone book object exchange between devices

    Wi-Fi client

    • As an alternative to wired Ethernet, the 8865 supports a Wi-Fi radio with integrated antenna enabling connectivity to a Wi-Fi access-point infrastructure, thereby saving on the labor costs of pulling Ethernet cables to every work location. Complete Wi-Fi specifications are included in Table 3 later in this document


    • Line keys
    • Soft keys
    • Back and release keys
    • Four-way navigation and select keys
    • Hold/Resume, Transfer, and Conference keys
    • Messaging, Application, and Directory keys
    • Standard keypad
    • Volume-control toggle key
    • Speakerphone, Headset, and Mute keys
    • Backlit indicator
    • The phone supports backlit indicators for the audio path keys (Handset, Headset, and Speakerphone), select key, line keys, and message waiting

    Replaceable bezel

    • The phone includes a black bezel; an optional silver bezel is also orderable separately

    Dual-position foot stand

    • The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone


    • You can install the phone on a wall using an optional wall-mount kit (orderable separately)

    Key expansion module (KEM)

    • The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of many speed dials or programmable features

    Physical security

    • The phone is compatible with the Kensington Security Slot (K-Slot) anti theft system

    Power Features

    • IEEE Power over Ethernet (PoE): IEEE Power over Ethernet class 4 is supported. The phone is compatible with both IEEE 802.3af and 802.3at switch blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE)
    • Cisco IP Phone Power Cube 4: This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords

    Call-Control Support

    Cisco Unified Communications Manager

    • 8.5.1 (non-secured mode only)
    • 8.6.2
    • 9.1.2
    • 10.0
    • 11.0 and later

    Cisco Unified Communications Manager Express(Unified CME)

    • Planned to be supported in 11.5

    Cisco Business Edition 6000 (BE 6000)

    • 8.6.2
    • 9.1.2
    • 10.0
    • 11.0 and later

    Cisco Hosted Collaboration Solution (HCS)

    • 8.6.2 and later (using supported Cisco Unified UCM versions listed previously)

    Audio codec support

    • G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)

    Key call features support

    • + Dialing
    • Abbreviated dialing
    • Adjustable ring tones and volume levels
    • Adjustable display brightness
    • Agent greeting
    • Application launch pad
    • Auto-answer
    • Auto-detection of headset
    • cBarge
    • Busy Lamp Field (BLF)
    • BLF Pickup
    • BLF speed dial
    • Callback
    • Call forward
    • Call forward notification
    • Call filter
    • Call history lists
    • Call park
    • Call pickup
    • Call timer
    • Call waiting
    • Call chaperone
    • Caller ID
    • Corporate directory
    • Conference, including traditional Join feature
    • Cross Cluster Extension Mobility (EMCC)
    • Direct transfer
    • Extension mobility
    • Fast-dial service
    • Forced access codes and client matter codes
    • Group call pickup
    • Hold
    • Intercom
    • Immediate divert
    • Malicious-caller ID
    • Message-waiting indicator (MWI)
    • Meet-me conference
    • Mobility
    • Music on hold (MoH)
    • Mute
    • Network profiles (automatic)
    • On- and off-network distinctive ringing
    • Personal directory
    • PickUp
    • Pre Dialing before sending
    • Privacy
    • Private Line Automated Ringdown (PLAR)
    • Redial
    • Ring tone per line appearance
    • Service URL
    • Shared line
    • Silent monitoring and recording
    • Speed dial
    • Time and date display
    • Transfer
    • Uniform Resource Identifier (URI) dialing
    • Visual Voicemail
    • Voicemail
    • Whisper coaching

    Mobility and remote access

    • You can have your phone remotely registered to the on-premises network through a built-in VPN client if the administrator has provisioned this VPN feature
    • You also can directly connect to the on-premises network without VPN through Cisco Expressway if you are provided with log-in credentials. Contact your system administrator

    Electronic hookswitch

    • You can control the hookswitch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth

    Cisco Intelligent Proximity

    • Audio path moving sends audio through the phone for a mobile device-connected call
    • Call-history synchronization allows you to view placed and missed calls of your mobile device from the 8865
    • Contact synchronization allows you to synchronize the contact objects from your mobile device to your 8865

    Quality-of-service (QoS) options

    • The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and you can configure it with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID

    Network features

    • Session Initiation Protocol (SIP) for signaling
    • Session Description Protocol (SDP)
    • IPv4 and IPv6
    • User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)
    • Dynamic Host Configuration Protocol (DHCP) client or static configuration
    • Gratuitous Address Resolution Protocol (GARP)
    • Domain Name System (DNS)
    • Trivial File Transfer Protocol (TFTP)
    • Secure HTTP (HTTPS)
    • VLAN
    • Real-Time Transport Protocol (RTP)
    • Real-Time Control Protocol (RTCP)
    • Cisco Peer-to-Peer Distribution Protocol (PPDP)
    • Cisco Discovery Protocol
    • LLDP (including LLDP Media Endpoint Discovery [LLDP-MED])
    • Switch speed auto-negotiation

    Security features

    • Secure boot
    • Secure credential storage
    • Device authentication
    • Configuration file authentication and encryption
    • Image authentication
    • Random bit generation
    • Hardware cryptographic acceleration
    • Certificate Authority Proxy Function (CAPF)
    • Manufacturer-Installed Certificates (MIC)
    • Locally Significant Certificates (LSC)
    • Ethernet 802.1x supplicant options: Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
    • Signaling authentication and encryption using TLS
    • Media authentication and encryption using SRTP
    • HTTPS for client and server
    • Secure Shell (SSH) Protocol server
    • Secure Sockets Layer (SSL)-based VPN client

    Physical dimensions

    • (H × W × D) 9.01 x 10.13 x 3.87 in. (228.78 x 257.34 x 98.39 mm) (excluding foot stand)


    • 2.97 lb (1.35 kg)

    Phone-casing composition

    • Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A

    Operating temperature

    • 32 to 104°F (0 to 40°C)

    Language support

    • Arabic (Arabic Area)
    • Bulgarian (Bulgaria)
    • Catalan (Spain)
    • Chinese (China)
    • Chinese (Hong Kong)
    • Chinese (Taiwan)
    • Croatian (Croatia)
    • Czech (Czech Republic)
    • Danish (Denmark)
    • Dutch (Netherlands)
    • English (United Kingdom)
    • Estonian (Estonia)
    • French (France)
    • French (Canada)
    • Finnish (Finland)
    • German (Germany)
    • Greek (Greece)
    • Hebrew (Israel)
    • Hungarian (Hungary)
    • Italian (Italy)
    • Japanese (Japan)
    • Latvian (Latvia)
    • Lithuanian (Lithuania)
    • Korean (Korea Republic)
    • Norwegian (Norway)
    • Polish (Poland)
    • Portuguese (Portugal)
    • Portuguese (Brazil)
    • Romanian (Romania)
    • Russian (Russian Federation)
    • Spanish (Columbia)
    • Spanish (Spain)
    • Slovak (Slovakia)
    • Swedish (Sweden)
    • Serbian (Republic of Serbia)
    • Serbian (Republic of Montenegro)
    • Slovenian (Slovenia)
    • Thai (Thailand)
    • Turkish (Turkey)
    Colour of TelephoneNo
    Warranty12 months
    Please Note
    Please noteAll information is provided for reference only. If you are unsure about any of the features listed, please check the manufacturer's official information.

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