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Help & Support

Whilst we will do our best to help out with customer queries and technical support issues to the best of our ability, we would always recommend that customers speak to the manufacturer of their product first as they will be more likely to have detailed technical information about individual products.

Below you'll find a list of UK web addresses and telephone numbers for most of the main manufacturers:

Listed Alphabetically

ATL
www.atltelecom.com/support
02920 50 0799

Brother
www.brother.co.uk - Support page is linked from home page

Hardware issues 0870 830 4000
Software or Networking issues 0870 830 4010

Binatone
www.binatoneonline.com
0845 345 9677

British Telecom - BT
www.shop.bt.com/page/technicalhelp
Contains a list of support phone numbers (too many to list here) for various products and links to just about every BT product manual available

BT Featureline
http://www.productsupport.bt.com/featureline/
08705 133 399

Canon
www.canon.co.uk/Support
Canon's technical support page
08705 143 723

Epson
www.epson.co.uk
Support is linked to from the front page
0870 443 7766

GN Netcom Headsets (Includes Jabra Headsets)
www.gnnetcom.co.uk
01784 220 140

Hewlett Packard
http://welcome.hp.com/country/uk/en/welcome.html
Inkjet 0870 010 4320
Laser/PDA 0870 842 2339

JPL Headsets
http://www.jpltele.com/support.php
01258 82 2513

Lexmark
www.lexmark.co.uk
Inkjet/Multifunction 0207 365 2496
Laser/Network 0870 733 7100

LG Electronics
http://uk.lge.com/index.do
01753 491 500

Logitec
www.logitech.com
0207 309 0126

Onetel
0845 226 5553 (Local rate)

Orchid (For the Orchid Analogue PABX 308)
01572 717888

Panasonic
www.panasonic.co.uk
Cordless phone helpline 0870 010 0076
Fax helpline 0870 158 0560
Audio Visual helpline 0870 5357 357
Multiline Phone systems 01344 862 444

Philips
www.support.philips.com
Cordless phones 0870 900 9070
Fax Helpline 0870 124 3737

Plantronics
www.plantronics.co.uk
0800 410 014 (Free phone)

Polycom Conference Phones
www.polycom.com
00800 00 33 44 55 (Dial in full from UK)
alternatively
01753 723 020 (Slough)

Retell Recorders
www.retellrecorders.co.uk
0871 42 42 444

Sagem
www.sagem.com/support/
01932 572 900

Samsung
www.samsung.com/uk
Phone / Fax 0870 242 0303

Sanyo
www.sanyo.co.uk
01923 477 162
01923 477 163

Sennheiser
www.sennheiser.co.uk
01494 55 1551

Sharp
www.sharp.co.uk
0161 205 2333 (local rate)

Sony Ericsson
www.sonyericsson.com
08705 23 7237 (£0,10/m)

Sony
www.sony.co.uk
08705 111 999

Siemens Gigaset
http://gigaset.siemens.com
0845 36 70812