Whether you operate a call centre or you are simply looking to monitor your business calls, software is an essential part of doing this properly and having good software can allow you to operate your business telephone system in an effective and efficient manner across the board. Here at PMC we offer a range of computer software options which are designed to integrate with your telephone system and allow it to run smoothly.
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Our computer software consists of different software packages depending on your needs, our primary packages offer call recording software which enables you to monitor your telephone calls effectively ensuring that your customer service levels are at their peak. We also offer voice recognition software packages to enhance your business service levels.