Call Recording Equipment
Call recording equipment allows you to monitor calls on the fly, for training or archiving purposes. PMC Telecom stock a range of call recording equipment to suit whatever particular set-up you have.
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trueCall Call Recorder - 70 Hours Card
| PMC Product Code: trCl-CR-70 | |
| PMC Price (Ex. VAT) | £20.86 |
| Price (Inc. VAT) | £24.51 |
- Works with trueCall units - 70 hours recording time
- Record incoming and outgoing telephone conversations
- Transfer your recordings to your PC
- Includes Message Centre software for your PC
- Includes SD/USB converter
Why record calls?
If you have a record of what was said on a call, it is easier to resolve problems:-
- Disputes over products or services you have bought
- Banks and insurance companies keep recordings of calls for their own protection in case of a dispute - why shouldn't you have access to the same information?
- Harassment by debt collection companies
- Keep a record of what you agreed to in case of mis-selling and slamming
Retell 156 Handset Connector
| PMC Product Code: RET-156 | |
| PMC Price (Ex. VAT) | £20.86 |
| Price (Inc. VAT) | £24.51 |
- Connect Telephone to Tape Recorder
- Compatible with Retell Recorders
- Retell Recording Quality
Retell 157 Handset Connector
| PMC Product Code: RET-157 | |
| PMC Price (Ex. VAT) | £23.47 |
| Price (Inc. VAT) | £27.58 |
- Connect your telephone to an analogue recording device
- For use with Retell Products
trueCall Call Recorder - 140 Hours Card
| PMC Product Code: trCl-CR-140 | |
| PMC Price (Ex. VAT) | £29.56 |
| Price (Inc. VAT) | £34.73 |
- Works with trueCall units - 140 hours recording time
- Record incoming and outgoing telephone conversations
- Transfer your recordings to your PC
- Includes Message Centre software for your PC
- Includes SD/USB converter
Why record calls?
If you have a record of what was said on a call, it is easier to resolve problems:-
- Disputes over products or services you have bought
- Banks and insurance companies keep recordings of calls for their own protection in case of a dispute - why shouldn't you have access to the same information?
- Harassment by debt collection companies
- Keep a record of what you agreed to in case of mis-selling and slamming
Retell 126 Mobile Phone Standard Recorder Cassette
| PMC Product Code: RET-126 | |
| PMC Price (Ex. VAT) | £51.02 |
| Price (Inc. VAT) | £59.95 |
- Sensitive gain control produces excellent speech quality
- 2 speed standard-cassette recorder with up to 3 hours capacity
- Ideal for busy people on the move
Retell 120 Call Recording Kit for Recording Calls onto Standard Cassette Tape
| PMC Product Code: RET-120 | |
| RRP £74.99 | |
| PMC Price (Ex. VAT) | £51.02 |
| Price (Inc. VAT) | £59.95 |
- Ideal for recording the home office phone as well as your ordinary home phone
- Records cordless home phones
- Telephone recording connector included for connection to the telephone wall socket
- Free Helpdesk support
- Up to 3 hours recording time
Retell 121N Call Recording Kit for Recording Calls onto Standard Cassette Tape
| PMC Product Code: RET-121N | |
| RRP £79.99 | |
| PMC Price (Ex. VAT) | £60.86 |
| Price (Inc. VAT) | £71.51 |
- Ideal for recording the home office phone as well as your ordinary home phone
- Automatic VOX or Manual Recording
- Records cordless home phones
- Telephone recording connector included for connection to the telephone wall socket
- Free Helpdesk support
- Up to 3 hours recording time
Retell 957 Lite - Call Recording Software Kit
| PMC Product Code: RET-957-Lite | |
| RRP £119.99 | |
| PMC Price (Ex. VAT) | £68.08 |
| Price (Inc. VAT) | £79.99 |
- High quality digital recording direct to the hard disk of your PC
- Ideal for extensive call monitoring
- Recording capacity of up to 30 hrs per gigabyte
- Easy retrieval of recordings by time, date reference or call duration
- Notes can be attached to each individual recording
- Simple erase by the click of a mouse button
trueCall Nuisance Call Blocker
| PMC Product Code: trueCall | |
| PMC Price (Ex. VAT) | £72.17 |
| Price (Inc. VAT) | £84.79 |
- You decide who you want to speak to
- Rejects unwelcome callers
- Removes you from telemarketer's lists
- As seen on Dragons' Den
- 1000 Number Memory
- Onboard Answering Machine (up to 30 messages or 15 minutes capacity)
- Co-operation with 1571 network voicemail service
- Anonymous caller reject
Retell 650 Intelligent Recording Interface - 650
| PMC Product Code: RET-650 | |
| RRP £129.99 | |
| PMC Price (Ex. VAT) | £79.14 |
| Price (Inc. VAT) | £92.99 |
- Connect your phone/headset to your recording device or PC
- 6-level selector for all types of handsets and headsets
- In use indicator lights when person is talking or on hold
- Stereo output socket
- Compatible with all handsets that unplug (RJ11)
- Free Help-line. One year warranty
Retell 703N - High Quality Sound Recording Kit for Recording onto Standard Cassette
| PMC Product Code: RET-703N | |
| RRP £249.99 | |
| PMC Price (Ex. VAT) | £153.18 |
| Price (Inc. VAT) | £179.99 |
- Ideal for telephone training & recording important calls and instructions
- Includes the Intelligent Recording Interface (Retell 650), a UK breakthrough in call recording technology
- 2 speeds to increase recording capacity to 6 hours on a C120 cassette
- Stereo socket so that with headphones you can listen in live without recording
- TWO YEAR WARRANTY
Retell 957 Pro - Call Recording Software
| PMC Product Code: 957-Pro | |
| PMC Price (Ex. VAT) | £153.75 |
| Price (Inc. VAT) | £180.66 |
- High quality digital recording direct to the hard disk of your PC!
- Up to 800hrs recording per Gb subject to CODECs on your PC
- Neither the recording nor the compression use a noticeable amount of the processor's resources
- Easy search by time, date & call duration!
- Add notes to each recording, search by any word or string of letters
- Save recordings to individual named files!
- Easy for a supervisor to listen to any call by any agent by looking in one folder
- Record to your own PC's hard disk, or to a network drive or your server
Retell 957 Adv - High Quality Call Recording Software Kit
| PMC Product Code: RET-957-Adv | |
| RRP £349.99 | |
| PMC Price (Ex. VAT) | £229.78 |
| Price (Inc. VAT) | £269.99 |
- Ideal for extensive, high quality, low cost call recording
- Recordings can be password protected
- Recordings can then be emailed
- Up to 200hrs per Gb subject to CODECs on your PC
- Includes the Retell 650 which enables superb high quality recordings
- Automatic call recording
Retell 175 - Phone with built-in CD writer
| PMC Product Code: RET-175-CD | |
| PMC Price (Ex. VAT) | £899.00 |
| Price (Inc. VAT) | £1,056.32 |
- Stores all calls conveniently on standard CDs
- 300 hours capacity per CD with 5 hour flash capacity built in so that you can record calls until you reload a CD
- Answering machine with one user programmable out going message (OGM)
- Address book with over 500 names and numbers
- RS232 port (PS2 style) so that calls can be dialled from a PC
- Plug and play 2 minute set up. No installation needed, works on ordinary BT or cable telephone lines in the UK, or analogue extensions off most PBXs
Sense Multi Line Call Recording System
| PMC Product Code: RET-SENSE | |
| PMC Price (Ex. VAT) | £2,000.00 |
| Price (Inc. VAT) | £2,350.00 |
- High quality automatic call recording of all lines
- ISDN30, ISDN2 or analogue lines or mix
- Supports all leading telephone systems
- Up to 120 channels capacity
- High quality stereo recording
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