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Call Recording Equipment

 Call Recording Equipment

Call recording equipment allows you to monitor calls on the fly, for training or archiving purposes. PMC Telecom stock a range of call recording equipment to suit whatever particular set-up you have.

Viewing 1 - 15 of 15 products

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trueCall Call Recorder - 70 Hours Card

 trueCall
PMC Product Code: trCl-CR-70
PMC Price (Ex. VAT) £20.86
Price (Inc. VAT) £24.51
IN STOCK
 trueCall Call Recorder  - 70 Hours Card
  • Works with trueCall units - 70 hours recording time
  • Record incoming and outgoing telephone conversations
  • Transfer your recordings to your PC
  • Includes Message Centre software for your PC
  • Includes SD/USB converter

Why record calls?

If you have a record of what was said on a call, it is easier to resolve problems:-

  • Disputes over products or services you have bought
  • Banks and insurance companies keep recordings of calls for their own protection in case of a dispute - why shouldn't you have access to the same information?
If you receive malicious calls, this information may make it easier to take legal action to stop them.
  • Harassment by debt collection companies
  • Keep a record of what you agreed to in case of mis-selling and slamming

Retell 156 Handset Connector

 Retell
PMC Product Code: RET-156
PMC Price (Ex. VAT) £20.86
Price (Inc. VAT) £24.51
IN STOCK
 Retell 156 Handset Connector
  • Connect Telephone to Tape Recorder
  • Compatible with Retell Recorders
  • Retell Recording Quality

Retell 157 Handset Connector

 Retell
PMC Product Code: RET-157
PMC Price (Ex. VAT) £23.47
Price (Inc. VAT) £27.58
IN STOCK
 Retell 157 Handset Connector
  • Connect your telephone to an analogue recording device
  • For use with Retell Products

trueCall Call Recorder - 140 Hours Card

 trueCall
PMC Product Code: trCl-CR-140
PMC Price (Ex. VAT) £29.56
Price (Inc. VAT) £34.73
IN STOCK
 trueCall Call Recorder  - 140 Hours Card
  • Works with trueCall units - 140 hours recording time
  • Record incoming and outgoing telephone conversations
  • Transfer your recordings to your PC
  • Includes Message Centre software for your PC
  • Includes SD/USB converter

Why record calls?

If you have a record of what was said on a call, it is easier to resolve problems:-

  • Disputes over products or services you have bought
  • Banks and insurance companies keep recordings of calls for their own protection in case of a dispute - why shouldn't you have access to the same information?
If you receive malicious calls, this information may make it easier to take legal action to stop them.
  • Harassment by debt collection companies
  • Keep a record of what you agreed to in case of mis-selling and slamming

Retell 126 Mobile Phone Standard Recorder Cassette

 Retell
PMC Product Code: RET-126
PMC Price (Ex. VAT) £51.02
Price (Inc. VAT) £59.95
IN STOCK
 Retell 126 Mobile Phone Standard Recorder Cassette
  • Sensitive gain control produces excellent speech quality 
  • 2 speed standard-cassette recorder with up to 3 hours capacity
  • Ideal for busy people on the move

Retell 120 Call Recording Kit for Recording Calls onto Standard Cassette Tape

 Retell
PMC Product Code: RET-120
RRP £74.99
PMC Price (Ex. VAT) £51.02
Price (Inc. VAT) £59.95
IN STOCK
 Retell 120 Call Recording Kit for Recording Calls onto Standard Cassette Tape
  • Ideal for recording the home office phone as well as your ordinary home phone
  • Records cordless home phones
  • Telephone recording connector included for connection to the telephone wall socket
  • Free Helpdesk support
  • Up to 3 hours recording time

5 Star Rated Product! 5 Star Rated Product!

Retell 121N Call Recording Kit for Recording Calls onto Standard Cassette Tape

 Retell
PMC Product Code: RET-121N
RRP £79.99
PMC Price (Ex. VAT) £60.86
Price (Inc. VAT) £71.51
 Retell 121N Call Recording Kit for Recording Calls onto Standard Cassette Tape
  • Ideal for recording the home office phone as well as your ordinary home phone
  • Automatic VOX or Manual Recording
  • Records cordless home phones
  • Telephone recording connector included for connection to the telephone wall socket
  • Free Helpdesk support
  • Up to 3 hours recording time

Retell 957 Lite - Call Recording Software Kit

 Retell
PMC Product Code: RET-957-Lite
RRP £119.99
PMC Price (Ex. VAT) £68.08
Price (Inc. VAT) £79.99
IN STOCK
 Retell 957 Lite - Call Recording Software Kit
  • High quality digital recording direct to the hard disk of your PC
  • Ideal for extensive call monitoring
  • Recording capacity of up to 30 hrs per gigabyte
  • Easy retrieval of recordings by time, date reference or call duration
  • Notes can be attached to each individual recording
  • Simple erase by the click of a mouse button

trueCall Nuisance Call Blocker

PMC Product Code: trueCall
PMC Price (Ex. VAT) £72.17
Price (Inc. VAT) £84.79
IN STOCK
 trueCall Nuisance Call Blocker
  • You decide who you want to speak to
  • Rejects unwelcome callers
  • Removes you from telemarketer's lists
  • As seen on Dragons' Den
  • 1000 Number Memory
  • Onboard Answering Machine (up to 30 messages or 15 minutes capacity)
  • Co-operation with 1571 network voicemail service
  • Anonymous caller reject

5 Star Rated Product! 5 Star Rated Product!

Retell 650 Intelligent Recording Interface - 650

 Retell
PMC Product Code: RET-650
RRP £129.99
PMC Price (Ex. VAT) £79.14
Price (Inc. VAT) £92.99
IN STOCK
 Retell 650 Intelligent Recording Interface - 650
  • Connect your phone/headset to your recording device or PC
  • 6-level selector for all types of handsets and headsets
  • In use indicator lights when person is talking or on hold
  • Stereo output socket
  • Compatible with all handsets that unplug (RJ11)
  • Free Help-line. One year warranty

Retell 703N - High Quality Sound Recording Kit for Recording onto Standard Cassette

 Retell
PMC Product Code: RET-703N
RRP £249.99
PMC Price (Ex. VAT) £153.18
Price (Inc. VAT) £179.99
IN STOCK
 Retell 703N - High Quality Sound Recording Kit for Recording onto Standard Cassette
  • Ideal for telephone training & recording important calls and instructions
  • Includes the Intelligent Recording Interface (Retell 650), a UK breakthrough in call recording technology
  • 2 speeds to increase recording capacity to 6 hours on a C120 cassette
  • Stereo socket so that with headphones you can listen in live without recording
  • TWO YEAR WARRANTY

Retell 957 Pro - Call Recording Software

 Retell
PMC Product Code: 957-Pro
PMC Price (Ex. VAT) £153.75
Price (Inc. VAT) £180.66
IN STOCK
 Retell 957 Pro - Call Recording Software
  • High quality digital recording direct to the hard disk of your PC!
  • Up to 800hrs recording per Gb subject to CODECs on your PC
  • Neither the recording nor the compression use a noticeable amount of the processor's resources
  • Easy search by time, date & call duration!
  • Add notes to each recording, search by any word or string of letters
  • Save recordings to individual named files!
  • Easy for a supervisor to listen to any call by any agent by looking in one folder
  • Record to your own PC's hard disk, or to a network drive or your server

Retell 957 Adv - High Quality Call Recording Software Kit

 Retell
PMC Product Code: RET-957-Adv
RRP £349.99
PMC Price (Ex. VAT) £229.78
Price (Inc. VAT) £269.99
IN STOCK
 Retell 957 Adv - High Quality Call Recording Software Kit
  • Ideal for extensive, high quality, low cost call recording
  • Recordings can be password protected
  • Recordings can then be emailed
  • Up to 200hrs per Gb subject to CODECs on your PC
  • Includes the Retell 650 which enables superb high quality recordings
  • Automatic call recording

Retell 175 - Phone with built-in CD writer

 Retell
PMC Product Code: RET-175-CD
PMC Price (Ex. VAT) £899.00
Price (Inc. VAT) £1,056.32
IN STOCK
 Retell 175 - Phone with built-in CD writer
  • Stores all calls conveniently on standard CDs
  • 300 hours capacity per CD with 5 hour flash capacity built in so that you can record calls until you reload a CD
  • Answering machine with one user programmable out going message (OGM) 
  • Address book with over 500 names and numbers 
  • RS232 port (PS2 style) so that calls can be dialled from a PC 
  • Plug and play 2 minute set up. No installation needed, works on ordinary BT or cable telephone lines in the UK, or analogue extensions off most PBXs 

Sense Multi Line Call Recording System

 Retell
PMC Product Code: RET-SENSE
PMC Price (Ex. VAT) £2,000.00
Price (Inc. VAT) £2,350.00
IN STOCK
 Sense Multi Line Call Recording System
  • High quality automatic call recording of all lines
  • ISDN30, ISDN2 or analogue lines or mix
  • Supports all leading telephone systems
  • Up to 120 channels capacity
  • High quality stereo recording

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